Customer reviews from Ninja Kitchen
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
103
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
3
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
5
Not your grandma’s coffee brewer
on February 13, 2026
Posted by: AshleyS
[This review was collected as part of a promotion.] This is a great coffee machine! It took some time to learn the different brew options, but after that it was smooth sailing. This is the ideal machine for an office setting. I’ve since moved this to the school that I teach. We all have our favorites (pods/coffee/iced) and have the added flexibility for brewing a big pot for meetings. The materials are sturdy and I love the glass carafe!! The pod compatibility is a plus and the maintenance has been easy so far—keeping it cleanest too much of a hassle.
Written by a customer while visiting Ninja Kitchen
Customer Rating
3
Gets clogged often
on February 12, 2026
Posted by: anita_22_8230
[This review was collected as part of a promotion.] This coffee is just ok. The coffee is fine but every 5-6 cups of coffee the machine gets clogged and you need to run hot water through it to unclog. I’m a little annoyed that you need to spend time running a hot water cycle atleast once a week which i’ve never experienced with any other coffe machine. not really worth the price tag imo
Response from Ninja KitchenBy SharkNinja, February 14, 2026
Hello Anita,
Thank you for taking the time to leave a review.
We’re happy to hear you’re enjoying the coffee itself; however, we're heartbroken to hear about the clogging issue you’ve been experiencing. That definitely shouldn’t be happening every few days, and it’s completely understandable that needing to run frequent hot‑water cycles would be frustrating. We’d love to help you get this sorted. For further assistance, we’d like to refer you to our self‑help guide, which provides detailed troubleshooting steps for clogging issues via the link below.
Self-Help Guide: https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re happy to hear you’re enjoying the coffee itself; however, we're heartbroken to hear about the clogging issue you’ve been experiencing. That definitely shouldn’t be happening every few days, and it’s completely understandable that needing to run frequent hot‑water cycles would be frustrating. We’d love to help you get this sorted. For further assistance, we’d like to refer you to our self‑help guide, which provides detailed troubleshooting steps for clogging issues via the link below.
Self-Help Guide: https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind Regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Customize every coffee you drink with ease
on February 9, 2026
Posted by: Jessica M
[This review was collected as part of a promotion.] I received the Ninja DualBrew As a gift from Influenster and Ninja for testing and reviewing purposes.
I'm a huge coffee drinker so I was so excited to get to try the Ninja DualBrew. It's beautiful not too big o. Your countertop for all that it does . It comes with a pod adapter and coffee grind adapter so you can use it for both. It comes with a large 55 oz carafe that has 10 brew size options, or you can choose from 4 sizes when using Pods. You can choose a style for brewing like classic , rich, iced, or cold brew to customize your coffee exactly how you want it. I love the smart scooper that has a little cubby area in the machine and an adapter holder as well to keep everything organized. It brews a smooth custom coffee each time with minimal noise. It has tons of options like the self clean option and most pieces are dishwasher safe. This machine is a wonderful option especially if you have a home with a few coffee drinkers that all have different ways of taking their coffee!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Like this one better
on February 8, 2026
Posted by: Amber C
[This review was collected as part of a promotion.] I like this Ninja coffee maker better than the famous name brand that takes pods. You can make a pot of coffee with ground coffee or use pods. My favorite part is that you can make cold brew or even iced coffee plus normal coffee. It’s easy to learn how to use and has lots of great options. I recommend it!
Written by a customer while visiting Ninja Kitchen
Customer Rating
3
Not worth it
on February 7, 2026
Posted by: Bethany W
[This review was collected as part of a promotion.] I'm very serious about my coffee. So serious that I roast my own beans twice a week. I really wanted to like this machine. I love the ritual of coffee just as much as drinking it, but some mornings I'm in a hurry and can't do pour over or French press. I want the coffee ready by the time my alarm goes off. There's different brew options on this machine- classic drip, rich, over ice, etc. The classic tastes under extracted, the rich tastes over extracted- over ice tastes like water. It's very disappointing. I gave it a couple of stars simply because it's easy to setup. Setting a delayed brew is very straightforward and can be done quickly. It's also a nice looking machine.
Response from Ninja KitchenBy Sharkninja, February 10, 2026
Hi Bethany,
Thank you for sharing your experience. Your commitment to roasting your own beans adds so much context, and it’s clear the brew settings didn’t match the balance you expect from your coffee. Hearing that the classic tasted weak, the rich leaned harsh, and the over‑ice lacked body gives us valuable insight into where the machine fell short for someone with your level of care and craft. We’re glad the setup and design worked well for you, and your feedback genuinely helps highlight what needs improvement.
Kind Regards,
Ninja Kitchen.
Thank you for sharing your experience. Your commitment to roasting your own beans adds so much context, and it’s clear the brew settings didn’t match the balance you expect from your coffee. Hearing that the classic tasted weak, the rich leaned harsh, and the over‑ice lacked body gives us valuable insight into where the machine fell short for someone with your level of care and craft. We’re glad the setup and design worked well for you, and your feedback genuinely helps highlight what needs improvement.
Kind Regards,
Ninja Kitchen.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
So many options with this coffee maker, you can ge
on February 7, 2026
Posted by: CarolS
[This review was collected as part of a promotion.] This ninja dual brew coffee maker is so awesome. I’m so glad that I received this. It can make a whole pot of coffee if you have plenty of guest over or you can do a single cup whether you use ground coffee grounds or if you use pods you can have a variety of different coffees from classic rich over ice or cold depending on what your preferences or the time of year you are able to choose the only thing that I did find with this coffee maker is when you make a whole pot it doesn’t stay as warm as a single size serving so unless you’re making a full pot of coffee, it’s best to make a one copper versus a whole pot with like a 8 ounce or 12 ounce in the pot because it will not stay warm. I’m looking forward to the summer days with a nice iced coffee.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Coffee maker
on February 7, 2026
Posted by: Leah P
[This review was collected as part of a promotion.] I can't say enough about this Ninja dualbrew coffee maker..
It's the perfect coffee maker the coffee tastes so fresh and it don't leave that plastic taste that some of these coffee makers can leave. I definitely recommend to anyone looking for a nice coffee maker it's a great size for families to use.
It's the perfect coffee maker the coffee tastes so fresh and it don't leave that plastic taste that some of these coffee makers can leave. I definitely recommend to anyone looking for a nice coffee maker it's a great size for families to use.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Favorite! Fancy coffee at home.
on February 5, 2026
Posted by: Stephanie P
[This review was collected as part of a promotion.] I love how versatile this coffee machine is. With the Ninja Dualbrew you have options. You can use coffee ground or coffee pods, whatever you prefer. You can make one small bold cup of hot coffee, an iced coffee, a cup of cold brew, or a whole carafe of hot coffee.
Experimenting with the different methods of brew and size options has been fun. When my husband is working from home he prefers to use the caraf, making either half a pot (30 oz) or a whole pot of coffee (60 oz). I prefer making one cup at a time, each one a different size, and/or different intensity. This machine does take it's time while brewing but it's worth the wait. We love it so much that we skip going to cafes because we can make our own drinks with the Ninja Dualbrew.
Experimenting with the different methods of brew and size options has been fun. When my husband is working from home he prefers to use the caraf, making either half a pot (30 oz) or a whole pot of coffee (60 oz). I prefer making one cup at a time, each one a different size, and/or different intensity. This machine does take it's time while brewing but it's worth the wait. We love it so much that we skip going to cafes because we can make our own drinks with the Ninja Dualbrew.
Written by a customer while visiting Ninja Kitchen