Customer reviews from Ninja Kitchen
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
103
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
3
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
3
on February 26, 2026
Posted by: RTLJ
Gender:Male
I bought this a month ago and the one issue I have with it is ….
If you make a carafe of coffee first the hot plate is in use keeping the coffee hot but if someone makes a pod of coffee afterwards by design it turns the hot plate off and no way to restart. Slight oversite in my opinion.
If you make a carafe of coffee first the hot plate is in use keeping the coffee hot but if someone makes a pod of coffee afterwards by design it turns the hot plate off and no way to restart. Slight oversite in my opinion.
Response from Ninja KitchenBy SharkNinja, February 27, 2026
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that the hot plates turn off when you make a pod coffee. That’s definitely frustrating, and we apologize for the inconvenience. We recommend using the link below to access our self‑help guide. If the troubleshooting steps don’t resolve the issue, please follow the instructions at the end of the guide for further assistance:
https://support.sharkninja.com/en-CA/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly sorry to hear that the hot plates turn off when you make a pod coffee. That’s definitely frustrating, and we apologize for the inconvenience. We recommend using the link below to access our self‑help guide. If the troubleshooting steps don’t resolve the issue, please follow the instructions at the end of the guide for further assistance:
https://support.sharkninja.com/en-CA/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Perfection in a coffee machine
on February 25, 2026
Posted by: JodiN
[This review was collected as part of a promotion.] It was love at first sight and use for me! The ability to choose to make a single cup of coffee, or a few cups, all in one machine, oh yeah! After using this about a week, I was impressed with the quality, and the consistency of brewing the perfect cup or cups at a time. This is very easy to use, and switch from carafe to single use. Not to mention how good it looks in my kitchen.
Written by a customer while visiting Ninja Kitchen
Customer Rating
4
Better than average
on February 25, 2026
Posted by: LisaN
[This review was collected as part of a promotion.] If you want to be able to use pods and also brew a pot, this machine is a good option. But if you only do one or the other, this might not be ideal for you.
The booklet said this model is not compatible with reusable pods, but we did find reusable pods that work, so we’re being kind to the environment that way.
My main complaint is that it keeps dripping for a long time after you pull the carafe out.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Great coffee maker
on February 25, 2026
Posted by: LydiaG
[This review was collected as part of a promotion.] This coffee maker can use K-cups or ground coffee easily without having to put the ground coffee in a pod. You can use a carafe or single cup. It’s easy to use and comes with handy features like a measured scoop for ground coffee. It looks sleek and doesn’t take up a great deal of space. Overall definitely recommend.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Versatile Ninja
on February 24, 2026
Posted by: HeatherD
[This review was collected as part of a promotion.] I love the versatility of being able to use regular coffee or pods. Very easy to use and love that it comes with a built in scoop (so I never lose it). Makes variety of ice and hot coffee along with a cup to my yeti or a whole pot. Does not take up a lot of counter space, quiet, and very easy to set up and use. Perfect cup of coffee.
(click to see the video)
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Brews amazing coffee in a variety of ways
on February 23, 2026
Posted by: RebeccaL
[This review was collected as part of a promotion.] The Ninja DualBrew Coffee Maker is absolutely amazing. We love how we can do single serve coffee with a variety of options, such as rich, classic, over ice, and cold brew. It’s perfect that you can also brew pots of coffee when you are looking to have multiple cups or have guests over. It brews fast, easy to assemble and clean. I also love the side water tank so that you can easily refill it. The drip lock is also amazing so that you don’t get drips of coffee all over the bottom of the coffee maker. In addition, it is aesthetically pleasing on my counter top and has a sleek design.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Amazing Cup Of Coffee
on February 23, 2026
Posted by: CicelyG
[This review was collected as part of a promotion.] I LOVE this! It is so much more than just a coffee maker. It's an entire experience. I love that I can customize the strength, and style of coffee drink I want. This maker is very very versatile. I can use ground coffee or K cups by using the included attachment. Its very easy to install (just put in coffee basket), and it makes it no problem. Its very easy to use, and thanks to the quick start instructions provided, I was able to enjoy my first cup with ease. There's even the option to make Iced Coffee if you prefer. I really enjoy this. Ninja did an amazing job with this one! I will definitely be recommending this to others!
(click to see the video)
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
Small and efficient
on February 22, 2026
Posted by: EmilyR
[This review was collected as part of a promotion.] Looooooove this thing!! Having a single machine that can brew a single cup or a small pot of coffee is a game changer. We use our espresso machine typically, but my parents and in laws both prefer a regular drip coffee so this machine is excellent for that. Small, compact, and doesn’t take up much counter space on our coffee bar. Easy to use, easy to clean, easy to drink! Makes a great cup.
(click to see the video)
Written by a customer while visiting Ninja Kitchen