Customer reviews from tcl.com
TCL - 65" Class QM8L Series 4K UHD HDR SQD-Mini LED Smart TV with Google TV (2026)
Average customer rating
3.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for TCL - 65" Class QM8L Series 4K UHD HDR SQD-Mini LED Smart TV with Google TV (2026)
Customer Rating
5
Awesome TV
on May 20, 2026
Posted by: QM8LOwner
Anyone writing a two star review for this tv is a complete troll.
Response from tcl.comBy Liz TCL Customer Support, May 20, 2026
Hi QM8LOwner,
We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
2
High expectations
on May 12, 2026
Posted by: Kenb
from Milwaukee, WI
[This review was collected as part of a promotion.] Should a tv at this price level be 120 hz in all modes? TCL states a refresh rate of 144hz, but that’s only available in game mode. I’ve had mine for a week now and there are too many motion issues in my mind for a tv with expectations as high as this tv. Any movement is blurred. My 75Q750 seemed better. Am I missing something.
Response from tcl.comBy Liz TCL Customer Support, May 13, 2026
Hi Kenb,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Please note that 144Hz performance requires compatible content and devices, such as supported gaming consoles or PCs, while most movies, streaming apps, and broadcast content are typically delivered at lower frame rates such as 24Hz, 30Hz, or 60Hz. In some cases, perceived motion blur may also be related to picture or motion settings rather than the refresh rate itself. If motion blur is the main concern during regular viewing, there are settings built into the TV specifically designed to adjust this to your personal taste:
1. Press the Settings (Gear) button on your remote and go to Picture.
2. Switch your Picture Mode to Standard or Movie (make sure it isn't left in Game Mode for regular TV).
3. Go to Advanced Settings, then Motion and turn on Motion Clarity.
4. Try adjusting the Blur Reduction and Judder Reduction sliders up to a midpoint (around 4 to 6) to smooth out fast-panning shots and sports.
We’d love the opportunity to look into this further for you, please reach out to us at tclsocial@tcl.com with your contact information and additional details.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Please note that 144Hz performance requires compatible content and devices, such as supported gaming consoles or PCs, while most movies, streaming apps, and broadcast content are typically delivered at lower frame rates such as 24Hz, 30Hz, or 60Hz. In some cases, perceived motion blur may also be related to picture or motion settings rather than the refresh rate itself. If motion blur is the main concern during regular viewing, there are settings built into the TV specifically designed to adjust this to your personal taste:
1. Press the Settings (Gear) button on your remote and go to Picture.
2. Switch your Picture Mode to Standard or Movie (make sure it isn't left in Game Mode for regular TV).
3. Go to Advanced Settings, then Motion and turn on Motion Clarity.
4. Try adjusting the Blur Reduction and Judder Reduction sliders up to a midpoint (around 4 to 6) to smooth out fast-panning shots and sports.
We’d love the opportunity to look into this further for you, please reach out to us at tclsocial@tcl.com with your contact information and additional details.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com