Customer Reviews for Forno Appliances - 48 in. Wide 8 Burner Capriasca 6.58 Cu. Ft. Freestanding Dual Fuel True Convection Range with French Doors - Black
Customer Rating
4
Not as good as we hoped
on December 7, 2023
Posted by: Catherine
We have only has this oven for about 2 months. The cooktop is very difficult to clean and time consuming. Also, the small oven does not cook evenly.
Forno support was very helpful before and after purchase. They answered all my questions and help resolve an issue after installation
Response from Forno Appliances By Forno Support Team, December 5, 2023
Thank you for taking the time to leave your review regarding our support team. We are always here to assist with any questions you may have, just reach out to info@forno.ca.
Installation Guide not well written. Difficult to follow. Some photos/diagrams do not match actual product. Especially regarding Natural Gas to Liquid Propane conversion.
Our gash range is absolutely stunning and everyone who comes over says the same thing. The one small complaint I have is that the rotisserie rod is too flexible and it is difficult to get a chicken to rotate for the entire cook time. The mechanism thinks it is hitting an obstruction and reverses direction over and over again. Eventually it just quit.
I tried to roast a 20 pound turkey, thinking it might help to have the weight closer to the pivot points, but no joy. I had to give up after a half hour as the bar sagged so much that the motor couldn't turn it at all.
However...that is the only negative point so far. I might come back after a year and give an update.