Customer reviews from Samsung US
Samsung - 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average customer rating
3.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
6
4 Stars
6
3 Stars
0
2 Stars
3
1 Star
4
67%of customers recommend this product.
(
12 out of
18)
Customer Reviews for Samsung - 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
5
Great DVD
on April 18, 2012
Posted by: Attention2Detail
from Fort Thomas, Ky
I bought this to go with my Samsung Plasma tv to minimize problems of connecting equipment by different vendors. I was NOT disappointed. Setup was very easy. We had it hooked to the tv and running in less than 20 minutes. Have not begun to tap it's potential yet, but there are features that look useful and would give a very satisfying viewing experience.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product -- Just a Little Frustrated
on April 19, 2012
Posted by: Jules92614
from Irvine
I love the look of this, the sound is great -- I'm no audiophile -- I can hear tv, movies, everything and in 3D if I want. Hooking up the system was a snap, getting my updates went smoothly. Now, I'm just a little frustrated with the manual -- very limited information -- it really doesn't explore SmartHub in enough detail. But, luckily, I have had great response from calling Samsung's support line.
Pros: Built-in speakers, Bright display, Realistic color
Cons: needs more information in manual
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No Amazon Instant Video!!!
on August 26, 2012
Posted by: Nick413
from Mass
The Samsung Smart Hub does not allow you to use Amazon Instant Video. I would not have bought this product had I known. The app store is lacking. Minus the Smart Hub, this is a very good product.
Pros: Inexpensive
Cons: Did not meet expectations
I would recommend this to a friend!
Features
2
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Defective Blue-ray
on December 27, 2012
Posted by: electronics198806
from Georgia, USA
Expertise:Intermediate
The Blue-ray is skipping and not synchronized with the audio. This was found immediately when the first set of non-Blue-ray DVDs were played. We played 5 separate DVD's of which 4 were new. The fifth was one we had and was played for many years on our previous DVD player from Samsung as well as others without any issues. When called, Samsung requested that we send it in. We would have had to pay for shipping. The representative did acknowledge it as defective in need of repair. It is a brand new system purchased as a family present. That did not bode well so we are returning it to where we purchased it.
Pros: sam's club purchase
Cons: Poor quality, Did not meet expectations, have to pay shipping to get it replaced/fixed
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Love my system
on October 6, 2012
Posted by: KRenee73
from Katy, Texas
My only complaint is that I couldn't find how to add apps right away and need to buy extra equipment to hear the surround system while only watching television.
Pros: Inexpensive, Durable, Realistic color, quality product
Cons: easy of use, no extra equipment needed
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Very poor unit
on December 10, 2012
Posted by: trackmaster
from Northeastern, PA.
Worked 1 day then it would fade to no sound then come back on then fade out again then just no sound at all. Returning the unit for refund.
We have several Samsung Products that are very good, but this one does not work very well at all
We have several Samsung Products that are very good, but this one does not work very well at all
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Design flaw
on December 16, 2012
Posted by: tunemein
from Beckley, WV
Expertise:Intermediate
I haven't figured out how to adjust the equalizer while playing music yet. If I am playing music on Pandora and want to back up and adjust it, the music stops. Do I need to play from USB or Disc in order to do it?
Also, the lead connectors for all speakers in the back do not have a lock on them to keep them inserted. If you pick up the unit, to dust, they are easily pulled out... otherwise the system sounds great and worked well with TV after adding an S-Video cable which I already had hooked up to a Sony amp.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Difficult Instruction
on December 20, 2012
Posted by: RaulV
Expertise:Intermediate
Was VERY dissapointed to find out when assembling that I had to obtain an OPTIOINAL card to use Wireless- box does not say that. Instructions not clear- cannot use my I-Phone nor my PC.. When registering, reading SN was almost impossible with such small print.
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US