Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - Stainless Steel
Average customer rating
4.8
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
51
4 Stars
12
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - Stainless Steel
Customer Rating
4
Frigidaire - 19 Cu. Ft. Standard-Depth
on August 27, 2026
Posted by: Xqzmepleze
[This review was collected as part of a promotion.] Fridge works well and needed but it would be great if there was a third smaller crisper type drawer
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 31, 2026
Hi Xqzmepleze, thank you for taking the time to share your feedback! We’re glad to hear that your Frigidaire refrigerator is working well and meeting your needs. We also appreciate your suggestion about adding a third, smaller crisper-style drawer, as feedback like this helps us understand what features customers would like to see.
We truly appreciate you choosing Frigidaire and sharing your experience with us! If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your experience with us! If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great quality
on August 20, 2026
Posted by: Becky017
[This review was collected as part of a promotion.] Loving our new stainless steel refrigerator! It looks very nice and runs quietly!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 21, 2026
Hi Becky017, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're loving your new Frigidaire Bottom Freezer Refrigerator.
It's great to know that you appreciate its stainless steel appearance and quiet operation. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's great to know that you appreciate its stainless steel appearance and quiet operation. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great bottom freezer fridge!
on August 18, 2026
Posted by: broncoswoman
[This review was collected as part of a promotion.] I have had Frigidaire before so I know it's s trusted brand. This is great that they make s bottom freezer refrigerator in 30" because that is all the room I had to work with. It's my first bottom freezer fridge! I have graduated and ma adult now! Haha 4 stars instead of 5 only bc if the high-pitched background noise while it's running (I've read this is normal with newer refrigerators) really not pleasant when I'm not watching TV and it's just constant in my head! And no deli drawer but I'll get used to that, but not having that middle bar, makes me not out as much heavy stuff in the shelves. What makes up for that is the deep bottom shelf on the door. I also like that it has an actual handle for the refrigerator and I'm not bending over to get my fruits and veggies out of the crisper. Thank you Frigidaire for a near perfect fridge
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi broncoswoman!
Thank you for sharing your wonderful feedback! We’re so glad to hear that your new Frigidaire bottom freezer refrigerator is a great fit for your space and that you’re enjoying its thoughtful features and convenience.
We also appreciate you sharing your concerns regarding the operating noise and deli drawer. Feedback like yours is incredibly valuable and helps us continue improving our products.
If you need any assistance with your refrigerator or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re so glad to hear that your new Frigidaire bottom freezer refrigerator is a great fit for your space and that you’re enjoying its thoughtful features and convenience.
We also appreciate you sharing your concerns regarding the operating noise and deli drawer. Feedback like yours is incredibly valuable and helps us continue improving our products.
If you need any assistance with your refrigerator or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 15, 2026
Posted by: Ref fridge
[This review was collected as part of a promotion.] Has a lot of room, runs quietly, keeps food at temps set. Overall, very pleased!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 17, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new refrigerator is providing plenty of room, running quietly, and maintaining the temperatures you’ve selected.
It’s great to know that you’re very pleased with its overall performance. We truly appreciate you choosing this appliance and hope it continues to provide reliable cooling and convenient storage for many years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
It’s great to know that you’re very pleased with its overall performance. We truly appreciate you choosing this appliance and hope it continues to provide reliable cooling and convenient storage for many years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 11, 2026
Posted by: Mare 1971
[This review was collected as part of a promotion.] I really like it. I wish I could get some extra shelves for the door. I have had to make a service request be the freezer is not closing completely causing frost build up. The freezer gaskets have been ordered and will be replaced.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 12, 2026
Hi Mare 1971!
Thank you for sharing your feedback. We’re glad to hear that you really like your Frigidaire refrigerator, and we appreciate your suggestion regarding additional door shelves.
We’re sorry to hear about the freezer door issue and frost buildup. We’re glad to know that service is already underway and that the replacement gaskets have been ordered. We hope this resolves the issue quickly and restores your refrigerator to the performance you expect.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback. We’re glad to hear that you really like your Frigidaire refrigerator, and we appreciate your suggestion regarding additional door shelves.
We’re sorry to hear about the freezer door issue and frost buildup. We’re glad to know that service is already underway and that the replacement gaskets have been ordered. We hope this resolves the issue quickly and restores your refrigerator to the performance you expect.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator
on August 10, 2026
Posted by: Tyzilla
[This review was collected as part of a promotion.] We got this refrigerator to replace our 25+ year old top freezer refrigerator. It has worked flawlessly and simply so far (one month). The LED lighting is clear and bright and lets us easily see everything in the refrigerator and freezer. I had to bend down to see anything in the refrigerator before, so having everything we use most at eye level is great, and the freezer is easy to see into as well. The shelving is good, though the one drawback is that I'd really like to have one more door shelf and at this point I can't even find one to buy that fits the fridge.All in all, it's a nice improvement on our old fridge and we're enjoying it. A good refrigerator at a good price. The added service plan also seems very good and reasonably priced.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 11, 2026
Hi there, our valued customer,
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your new refrigerator has been a great improvement and that you’re enjoying the bright LED lighting, convenient organization, and easy access to both the refrigerator and freezer compartments. It’s wonderful to know that having frequently used items at eye level has made things more convenient for you.
We also appreciate your feedback about wanting an additional door shelf. We understand how valuable flexible storage can be, and we’ll be sure to share your comments with our product team. We’re glad you’re enjoying your new refrigerator and the added peace of mind from the service plan. Thank you for choosing Frigidaire!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your new refrigerator has been a great improvement and that you’re enjoying the bright LED lighting, convenient organization, and easy access to both the refrigerator and freezer compartments. It’s wonderful to know that having frequently used items at eye level has made things more convenient for you.
We also appreciate your feedback about wanting an additional door shelf. We understand how valuable flexible storage can be, and we’ll be sure to share your comments with our product team. We’re glad you’re enjoying your new refrigerator and the added peace of mind from the service plan. Thank you for choosing Frigidaire!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2026
Posted by: Nana9051
[This review was collected as part of a promotion.] Love it except for the fact that the door won’t close on its own. My alarm is always going off.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that you love your new refrigerator overall.
We’re sorry to hear that the door isn’t closing on its own and that the door alarm is sounding frequently. We understand how frustrating that can be, especially when you’re trying to use your refrigerator throughout the day. We recommend checking that the refrigerator is level and that no items are preventing the door from closing fully. If the issue continues, our team would be happy to help troubleshoot the concern.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for bringing this concern to our attention! We hope we can help get your refrigerator working just as you expect. - Maria
We’re sorry to hear that the door isn’t closing on its own and that the door alarm is sounding frequently. We understand how frustrating that can be, especially when you’re trying to use your refrigerator throughout the day. We recommend checking that the refrigerator is level and that no items are preventing the door from closing fully. If the issue continues, our team would be happy to help troubleshoot the concern.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for bringing this concern to our attention! We hope we can help get your refrigerator working just as you expect. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for me
on August 3, 2026
Posted by: hpd582
[This review was collected as part of a promotion.] So far, so good. I had to replace a unit that had seen better days, and had a handle that wasn't able to be switched to the other side. My new fridge keeps things cold as it should, looks great and fits my situation perfectly.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator has been a great replacement and is meeting your needs. It’s wonderful to know that it keeps your food properly cold, fits your space well, and complements your home with its design.
We appreciate you choosing us and hope your refrigerator continues to provide reliable performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator has been a great replacement and is meeting your needs. It’s wonderful to know that it keeps your food properly cold, fits your space well, and complements your home with its design.
We appreciate you choosing us and hope your refrigerator continues to provide reliable performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com