Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft. Garage Ready Upright Convertible Freezer / Refrigerator - White
Average customer rating
5
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
33
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for Frigidaire - 18 Cu. Ft. Garage Ready Upright Convertible Freezer / Refrigerator - White
Customer Rating
5
Very nice freezer
on September 10, 2026
Posted by: James Le
[This review was collected as part of a promotion.] I placed an order and waited nearly two months to get this freezer. It is manufactured in Thailand and boasts excellent performance and a high-quality finish. It features a function that allows it to switch to a refrigerator mode—perfect for when hosting parties or having a house full of guests. It is incredibly simple to use: just plug it in, and it runs. I am very satisfied and highly recommend buy it
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 14, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re very satisfied with your new freezer and that you feel it was well worth the wait. It’s wonderful to know that you’re impressed with its performance, high-quality finish, and simple operation.
We’re especially pleased that you appreciate the flexibility of the convertible function, allowing you to switch between freezer and refrigerator modes when you need additional space for parties or gatherings. We truly appreciate your recommendation and are happy that this appliance is meeting your needs so well.
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We’re especially pleased that you appreciate the flexibility of the convertible function, allowing you to switch between freezer and refrigerator modes when you need additional space for parties or gatherings. We truly appreciate your recommendation and are happy that this appliance is meeting your needs so well.
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 7, 2026
Posted by: Brusky
[This review was collected as part of a promotion.] The equipment is working well and the options for positioning the food is wonderful
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 10, 2026
Hi, Brusky! Thank you for sharing your experience with us! We’re glad to hear that your Frigidaire upright freezer is working well and that you’re enjoying the flexibility of the storage options. Having the ability to organize and position your food the way you prefer can make a big difference!
We truly appreciate you choosing Frigidaire for your home. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help and hope you continue enjoying your freezer! -Angel
We truly appreciate you choosing Frigidaire for your home. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help and hope you continue enjoying your freezer! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 24, 2026
Posted by: Vertical freezer
[This review was collected as part of a promotion.] Freezer is amazing, did not know it has a refrigerator mode too..could be very handy
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 27, 2026
Hello valued customer,
Thank you for taking the time to share your feedback! We’re glad to hear that you think your Frigidaire convertible freezer is amazing and that you discovered the added convenience of its refrigerator mode. We’re happy that this feature may come in handy for you!
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Thank you for taking the time to share your feedback! We’re glad to hear that you think your Frigidaire convertible freezer is amazing and that you discovered the added convenience of its refrigerator mode. We’re happy that this feature may come in handy for you!
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for the garage!
on August 23, 2026
Posted by: CarmelDad
[This review was collected as part of a promotion.] This freezer has been a great addition to our appliance lineup! It got cold after one day, and we loaded it up with prepared meals and stuff from the butcher. Everything is easy to access. We are very happy with it so far.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire freezer has been a great addition to your home and that you’re enjoying the easy access and storage. It’s wonderful to know everything is working well so far. We truly appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire convertible freezer
on August 18, 2026
Posted by: Thomas Fox
[This review was collected as part of a promotion.] So far the freezer is working fine. I love the look of it only had it for three weeks now no problem so far. Hope there are no problems long-term. I had an old chest freezer that lasted almost 30 years. It was still running great when I got rid of it, but couldn’t get parts to fix the problems around it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 19, 2026
Hi Thomas Fox!
Thank you for sharing your experience with your Frigidaire convertible freezer! We’re glad to hear that it’s working well so far and that you’re enjoying its look and design.
We appreciate you choosing Frigidaire and hope your new freezer provides you with many years of reliable service. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire convertible freezer! We’re glad to hear that it’s working well so far and that you’re enjoying its look and design.
We appreciate you choosing Frigidaire and hope your new freezer provides you with many years of reliable service. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good
on August 16, 2026
Posted by: dandiesel223
[This review was collected as part of a promotion.] Looks good, works well.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 17, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that you’re happy with both the look and performance of your appliance. We truly appreciate you choosing our product and hope you continue to enjoy it for years to come!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that you’re happy with both the look and performance of your appliance. We truly appreciate you choosing our product and hope you continue to enjoy it for years to come!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Freezer
on August 7, 2026
Posted by: Jbremer
[This review was collected as part of a promotion.] This freezer has been excellent. It has plenty of space. We love that there is no frost buildup.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 10, 2026
Hi Jbremer, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Upright Convertible Freezer/Refrigerator has been excellent and that you appreciate its spacious interior and frost-free operation. We're glad it's providing the storage space and convenience you were looking for.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your freezer for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your freezer for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 28, 2026
Posted by: UPG23
[This review was collected as part of a promotion.] Our old whirlpool freezer decided to stop working after only 4 years. Went to one of our local appliance stores to purchase a new freezer. Brought our new unit home and set it up. After 24 hours, swapped the food into the new freezer and saved the food that was in the old one and managed to save our investment our groceries. Set up was easy and the shelf flexibility worked out great for us. The temperature we set stays well within 2 degrees either way. Thanks for a great product. Will purchase more of your other appliances in the future.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 29, 2026
Hi UPG23, thank you for taking the time to share your experience! We’re thrilled to hear that your new Frigidaire freezer was easy to set up and that the flexible shelving has worked well for your needs. We’re also glad to know it has been maintaining a consistent temperature and helping you protect your valuable groceries.
We appreciate your trust in Frigidaire and are grateful to hear that you’re considering our other appliances for your future needs. Thank you for choosing Frigidaire, and we hope your freezer continues to serve you well for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your trust in Frigidaire and are grateful to hear that you’re considering our other appliances for your future needs. Thank you for choosing Frigidaire, and we hope your freezer continues to serve you well for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com