Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - White
Average customer rating
4.8
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
53
4 Stars
13
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - White
Customer Rating
3
bottom freezer review
on June 6, 2026
Posted by: Bon07
[This review was collected as part of a promotion.] love the bottom freezer feature without an ice maker, which was my main concern. The settings on both the refrigerator and freezer have a 1-3 snowflake setting. to have proper temperature, the setting needs to be on MAX 3 snowflakes. Concerned that with a new unit I have to use the MAX SETTING to obtain proper temperature. Unsure if this is normal or I need to contact the company--I will look into it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi Bon07!
Thank you for taking the time to share your experience with your refrigerator. We are pleased to hear that you are enjoying the bottom freezer design and that finding a model without an ice maker met your needs.
We appreciate you sharing your observations regarding the temperature settings. We understand your concern about needing to use the maximum cooling setting to maintain the desired temperatures in a new appliance. Feedback like yours is valuable and helps us better understand our customers' experiences with product performance.
We also noticed that you have submitted a service request regarding this concern. If you need any further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your refrigerator. We are pleased to hear that you are enjoying the bottom freezer design and that finding a model without an ice maker met your needs.
We appreciate you sharing your observations regarding the temperature settings. We understand your concern about needing to use the maximum cooling setting to maintain the desired temperatures in a new appliance. Feedback like yours is valuable and helps us better understand our customers' experiences with product performance.
We also noticed that you have submitted a service request regarding this concern. If you need any further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit, style, value
on June 6, 2026
Posted by: BB1948
[This review was collected as part of a promotion.] Purchased for seasonal cottage with limited space. We’re pleased that this fridge in white with the bottom freezer that fits perfectly in our 1950’s pine paneled kitchen.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 9, 2026
Hi there. Thank you for your feedback! We're glad to hear your Frigidaire refrigerator is a perfect fit for your cottage kitchen and limited space, and that the design blends well with your 1950s-style interior. We appreciate your support and thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 5, 2026
Posted by: sueKen
[This review was collected as part of a promotion.] I like my new Refrigerator. I especially like the bottom freezer. And my vegetables and fruit are easy to see so I don't forget to use them before they rot.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 8, 2026
Hi SueKen, thank you for sharing your feedback! We’re glad to hear you’re enjoying your new Frigidaire refrigerator and that the bottom freezer design is working well for you.
It’s great to know the clear organization is helping you keep track of your fruits and vegetables more easily. That visibility really can make a difference in reducing waste and keeping food fresher for longer.
We appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It’s great to know the clear organization is helping you keep track of your fruits and vegetables more easily. That visibility really can make a difference in reducing waste and keeping food fresher for longer.
We appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product
on June 3, 2026
Posted by: Jaxx Marley
[This review was collected as part of a promotion.] I was in need of a fridge bcuz my midea fridge died after just one year. After lots of research and options, I chose to purchase a Frigidaire for their positive reviews and the look and space it gives me for my food. Thank you Frigidaire!
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 3, 2026
Hello,
Thank you for sharing your experience and for choosing our refrigerator. We're truly glad to hear that you're satisfied with your new Frigidaire and that the design and spacious interior are meeting your needs. We appreciate your trust in our brand and are happy to have you as part of the Frigidaire family.
If you have any questions or would like further assistance, please contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432. Our representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and will be happy to assist you.
Kind regards,
Christian
Thank you for sharing your experience and for choosing our refrigerator. We're truly glad to hear that you're satisfied with your new Frigidaire and that the design and spacious interior are meeting your needs. We appreciate your trust in our brand and are happy to have you as part of the Frigidaire family.
If you have any questions or would like further assistance, please contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432. Our representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and will be happy to assist you.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire bottom freezer refrigerator
on May 30, 2026
Posted by: Deka
[This review was collected as part of a promotion.] Great fridge for me as I’m disabled and much easier to get and use the fridge holds quite a bit and overall it looks really nice in my space
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 2, 2026
Hello Deka, thank you for sharing your feedback!
We’re truly glad to hear that your refrigerator is making things easier for you and that its design and layout are working well for your needs. It’s great to know you’re finding it spacious, easy to use, and a nice fit for your home overall.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re truly glad to hear that your refrigerator is making things easier for you and that its design and layout are working well for your needs. It’s great to know you’re finding it spacious, easy to use, and a nice fit for your home overall.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent extra fridge
on May 29, 2026
Posted by: Bellestache
[This review was collected as part of a promotion.] I bought this fridge for my garage, and it’s been an excellent choice. Its garage ready design reassured me of its durability, especially with fluctuating temperatures, which is crucial for our environment that gets really hot and really cold. I’m impressed with the precise temperature control. The fridge isn’t huge, but it perfectly suits the need of our family to have an extra fridge with freezer space.
It’s also helped us be more organized with our meals, adding magnet whiteboards, so we can recall the meals that we have and when they need to be used. Meal prep is now easier.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, June 1, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your garage-ready refrigerator has been a great fit for your space and that the temperature performance has met your expectations in fluctuating conditions. It’s also wonderful to hear it’s helping your family stay organized and making meal prep easier.
We appreciate you taking the time to share your experience.
For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting The Insiders
Customer Rating
5
My new freezer bottom Frigidaire
on May 27, 2026
Posted by: Franz1ne
[This review was collected as part of a promotion.] I bought this model after using another brand's freezer top model and banging my head or shoulder in the sharp edge of the freezer every time I bent down to get something from the bottom drawers. I am a hurricane survivor so I waited eighteen months to get my new appliances and boy, was that a disappointment. I am a senior and I wanted ease in my life. Having a freezer on the bottom for the first time in my life is such a pleasure! I am waiting for a new top door, since the delivery man started to put the handle on the wrong side. However, i'm glad to see you can open it even without using the handle! The best part and
I'm thrilled about this-- the motor makes no sound and I don't even know that I have a refrigerator in the kitchen!
I'm thrilled about this-- the motor makes no sound and I don't even know that I have a refrigerator in the kitchen!
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 29, 2026
Thank you for taking the time to share such thoughtful feedback with us. We’re truly delighted to hear that your new refrigerator has brought more comfort and convenience to your daily life, especially after the long wait you experienced following such difficult circumstances.
It’s wonderful to know that the bottom freezer design has made accessing your fresh food items easier and more comfortable for you. We understand how important convenience and accessibility can be, and we’re happy to hear that this new layout has been such a positive change compared to your previous refrigerator experience.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
It’s wonderful to know that the bottom freezer design has made accessing your fresh food items easier and more comfortable for you. We understand how important convenience and accessibility can be, and we’re happy to hear that this new layout has been such a positive change compared to your previous refrigerator experience.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice!!
on May 25, 2026
Posted by: Rabon
[This review was collected as part of a promotion.] Enjoying our new refrigerator! First time having the freezer on the bottom. We like it!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 26, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your new refrigerator and that your first experience with a bottom freezer design has been a positive one—it’s great to know it’s working well for you.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com