Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - White
Average customer rating
4.8
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
53
4 Stars
13
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - White
Customer Rating
5
Love our new refrigerator
on August 10, 2026
Posted by: Tyzilla
[This review was collected as part of a promotion.] We got this refrigerator to replace our 25+ year old top freezer refrigerator. It has worked flawlessly and simply so far (one month). The LED lighting is clear and bright and lets us easily see everything in the refrigerator and freezer. I had to bend down to see anything in the refrigerator before, so having everything we use most at eye level is great, and the freezer is easy to see into as well. The shelving is good, though the one drawback is that I'd really like to have one more door shelf and at this point I can't even find one to buy that fits the fridge.All in all, it's a nice improvement on our old fridge and we're enjoying it. A good refrigerator at a good price. The added service plan also seems very good and reasonably priced.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 11, 2026
Hi there, our valued customer,
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your new refrigerator has been a great improvement and that you’re enjoying the bright LED lighting, convenient organization, and easy access to both the refrigerator and freezer compartments. It’s wonderful to know that having frequently used items at eye level has made things more convenient for you.
We also appreciate your feedback about wanting an additional door shelf. We understand how valuable flexible storage can be, and we’ll be sure to share your comments with our product team. We’re glad you’re enjoying your new refrigerator and the added peace of mind from the service plan. Thank you for choosing Frigidaire!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your new refrigerator has been a great improvement and that you’re enjoying the bright LED lighting, convenient organization, and easy access to both the refrigerator and freezer compartments. It’s wonderful to know that having frequently used items at eye level has made things more convenient for you.
We also appreciate your feedback about wanting an additional door shelf. We understand how valuable flexible storage can be, and we’ll be sure to share your comments with our product team. We’re glad you’re enjoying your new refrigerator and the added peace of mind from the service plan. Thank you for choosing Frigidaire!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2026
Posted by: Nana9051
[This review was collected as part of a promotion.] Love it except for the fact that the door won’t close on its own. My alarm is always going off.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that you love your new refrigerator overall.
We’re sorry to hear that the door isn’t closing on its own and that the door alarm is sounding frequently. We understand how frustrating that can be, especially when you’re trying to use your refrigerator throughout the day. We recommend checking that the refrigerator is level and that no items are preventing the door from closing fully. If the issue continues, our team would be happy to help troubleshoot the concern.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for bringing this concern to our attention! We hope we can help get your refrigerator working just as you expect. - Maria
We’re sorry to hear that the door isn’t closing on its own and that the door alarm is sounding frequently. We understand how frustrating that can be, especially when you’re trying to use your refrigerator throughout the day. We recommend checking that the refrigerator is level and that no items are preventing the door from closing fully. If the issue continues, our team would be happy to help troubleshoot the concern.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for bringing this concern to our attention! We hope we can help get your refrigerator working just as you expect. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for me
on August 3, 2026
Posted by: hpd582
[This review was collected as part of a promotion.] So far, so good. I had to replace a unit that had seen better days, and had a handle that wasn't able to be switched to the other side. My new fridge keeps things cold as it should, looks great and fits my situation perfectly.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator has been a great replacement and is meeting your needs. It’s wonderful to know that it keeps your food properly cold, fits your space well, and complements your home with its design.
We appreciate you choosing us and hope your refrigerator continues to provide reliable performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator has been a great replacement and is meeting your needs. It’s wonderful to know that it keeps your food properly cold, fits your space well, and complements your home with its design.
We appreciate you choosing us and hope your refrigerator continues to provide reliable performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great buy
on July 31, 2026
Posted by: Friasarely
from Arlington
[This review was collected as part of a promotion.] Fridge is sleek, spacious and quiet. It can hold all my food at the right temperature. It looks great on my kitchen. The shelf are adjustable. I can fit even a large cake box with room to spare. The freezer has pullout baskets that make retrieving things easy. I am happy with the purchase.
I would recommend this to a friend!
Response from The InsidersBy Ruth, Online Outreach Specialist, August 4, 2026
Hi there. Thank you for sharing your wonderful feedback about your Frigidaire refrigerator! We’re thrilled to hear that you’re enjoying the sleek design, spacious storage, and quiet performance.
It’s great to know that the adjustable shelves, roomy interior, and convenient freezer pullout baskets are making it easier to organize and access your food. We’re also happy to hear that it’s a great addition to your kitchen.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to keep your food fresh and serve you well for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know that the adjustable shelves, roomy interior, and convenient freezer pullout baskets are making it easier to organize and access your food. We’re also happy to hear that it’s a great addition to your kitchen.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to keep your food fresh and serve you well for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting The Insiders
Customer Rating
5
Fancy New Addition
on July 31, 2026
Posted by: Margaritaville
from Houston
[This review was collected as part of a promotion.] I have been so thrilled since we got this new addition to the house. Having an extra fridge has really helped us with space, as our main fridge was always cramped and we had to spend time playing Tetris to fit everything. Now we do not have to worry about that at all!
It's the perfect size - not too big, but also not too small. The cooling system is great! After I plugged it in for 24 hours, I was able to move items to the fridge. There are three settings. I have it set to the one in the middle. I have no issues with my items not being cold enough, nor eggs cracking from being too cold.
Overall, I am very happy with my purchase! 100/10 would definitely recommend.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, August 3, 2026
Hi Margaritaville, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Bottom Freezer Refrigerator has been such a great addition to your home. It's wonderful to know that the extra storage space has made organizing your groceries much easier and that the size and cooling performance have been just right for your needs.
Thank you for choosing Frigidaire and for your enthusiastic recommendation! We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire and for your enthusiastic recommendation! We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting The Insiders
Customer Rating
5
Just the right size for our home of two.
on July 29, 2026
Posted by: JVA55
[This review was collected as part of a promotion.] This unit has plenty of room for our refrigeration needs. It is not bulky and it stands tall and straight in our kitchen. It is a good choice for anyone who doesn't want a huge fridge, this model is just the right size to keep foods from getting lost in an oversized fridge.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 30, 2026
Hi JVA55!
Thank you for taking the time to share your feedback. We're pleased to hear that your Frigidaire refrigerator is the perfect size for your home and provides the right amount of storage for your needs. It's wonderful to know that you appreciate its design, functionality, and ability to keep your kitchen organized.
We truly appreciate your support and are happy to have you as a Frigidaire customer. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're pleased to hear that your Frigidaire refrigerator is the perfect size for your home and provides the right amount of storage for your needs. It's wonderful to know that you appreciate its design, functionality, and ability to keep your kitchen organized.
We truly appreciate your support and are happy to have you as a Frigidaire customer. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's quiet!
on July 27, 2026
Posted by: Carol418
[This review was collected as part of a promotion.] I love my new Frigidaire. I've had no issues with it. It's roomy, and with the freezer on the bottom I no longer hit my head when I'm in and out of the non-freezer section. 100% happy!
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for your fantastic review! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator and that it’s providing the spacious storage and convenience you were looking for. It’s great to know that the bottom freezer design is making your daily use more comfortable and enjoyable.
We appreciate your 100% satisfaction and thank you for choosing Frigidaire. We hope your new refrigerator continues to deliver reliable performance and convenience for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for your fantastic review! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator and that it’s providing the spacious storage and convenience you were looking for. It’s great to know that the bottom freezer design is making your daily use more comfortable and enjoyable.
We appreciate your 100% satisfaction and thank you for choosing Frigidaire. We hope your new refrigerator continues to deliver reliable performance and convenience for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Finally a refrigerator that makes sense!
on July 25, 2026
Posted by: Clem63
[This review was collected as part of a promotion.] I've lived with a top freezer refrigerator all my life, always thought it was a stupid design, wondered why it was the default. So, this was a great pick, though choice was limited due to space constraints. Basic layout is solid, though could use refinements on the drawer design as they seem flimsy. Temperature control good so far.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Hi Clem63, thank you for sharing your feedback! We’re delighted to hear that your Frigidaire refrigerator has been a great fit for your home and that you’re enjoying the layout, temperature control, and overall design. We’re glad the refrigerator style has provided the functionality and convenience you were looking for.
We also appreciate you sharing your thoughts on the drawer design. Customer feedback like yours is valuable and helps us continue improving our products and customer experience.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We’re happy to have you as part of the Frigidaire family!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also appreciate you sharing your thoughts on the drawer design. Customer feedback like yours is valuable and helps us continue improving our products and customer experience.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We’re happy to have you as part of the Frigidaire family!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com