Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - White
Customer Rating
4
on August 16, 2026
Posted by: carrie0228
[This review was collected as part of a promotion.] I like the refrigerator except for the fact there is no light in the freezer and the shelves in the fridge does not hold up a water bottle causing them to tip over.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi carrie0228!
Thank you for sharing your feedback about your refrigerator. We’re glad to hear you’re enjoying it overall, and we understand how the lack of a freezer light and the shelf stability for water bottles can be frustrating.
We truly appreciate you bringing these concerns to our attention, as your feedback helps us improve. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
[This review was collected as part of a promotion.] Our new refrigerator fits perfectly on the old space Plenty of room, more shelves than our last fridge & it runs quietly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi Tinarocks!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that it fits perfectly in your space and that you’re enjoying the extra room, additional shelving, and quiet operation.
We truly appreciate you choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
[This review was collected as part of a promotion.] This refrigerator is listed as only0.8 cu ft bigger than the one I had before. Although I wasn't happy with the amount of space in the old refrigerator, my physical space to place the refrigerator was limited. When this refrigerator arrived, I was initially impressed by the outside texture and finish. I was also very happy with the look of the "no handles" design. Then, I opened the refrigerator. Due to the design, even though is is shown as only a 19 cu. ft. fridge, it affords so much more space than the old one. Great refrigerator!!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 19, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear your new Frigidaire refrigerator exceeded your expectations. It’s wonderful to know that the sleek, handleless design and attractive finish caught your eye, and even better that the interior layout provides you with so much more usable space than your previous refrigerator. We’re delighted that the design made such a difference for you, especially with your limited space. Thank you for choosing Frigidaire, and we hope you continue to love your new refrigerator! If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Refrigerator doesn’t cool properly and it’s brand new
on August 15, 2026
Posted by: Chamb77
Bought a new top freezer unit frte1814aw and freezer works good but refrigerator dies not cool lower than 45 degrees. No air flow is interrupted I called Frigidaire last week for a service call. They were supposed to come Friday and no one ever showed up. I took a half a day out of work waiting for them. I called and there was no answer consistently all day long probably will never buy another Frigidaire product service is terrible and this is a brand new product. It should not be this way. Someone needs to reach out to me ASAP.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 21, 2026
Hi Chamb77!
We’re truly sorry to hear about the cooling issue with your new Frigidaire refrigerator and the missed service appointment. We understand how frustrating it must have been to take time away from work and not receive the assistance you were expecting, especially with a brand-new appliance.
Your experience is not what we want for our customers, and we sincerely appreciate you bringing this to our attention. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
[This review was collected as part of a promotion.] We specifically picked this model because it was “Garage Ready”, and we were replacing an old Whirlpool Side by Side in our garage that we use for extra cases of drinks like soda and water and we use the extra freezer space for our cookout meats, hams, hotdogs, sausages. We didn’t need an ice maker and I believe we have just as much, freezer and refrigerator space as the old side by side had. Love our new Frigidaire refrigerator.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 18, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new refrigerator is working so well in your garage and provides the extra storage you need.
It’s great to know that the garage-ready design, generous refrigerator and freezer space, and lack of an ice maker make this model a perfect fit for your needs. We’re glad it gives you plenty of room for drinks, meats, and other items while providing the storage capacity you were accustomed to.
We truly appreciate you choosing this appliance and sharing your experience. We hope your refrigerator continues to provide reliable performance and convenient storage for many years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. - Maria
[This review was collected as part of a promotion.] Looks great and is quiet operation Keeps everything nice and cold Great value
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 17, 2026
Thank you for your wonderful review, Ramon99! We're glad to hear you're enjoying the sleek look, quiet operation, and reliable cooling performance of your Frigidaire refrigerator. It's great to know you feel you've found a great value as well. We truly appreciate you choosing Frigidaire and hope you continue enjoying your new fridge for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
[This review was collected as part of a promotion.] Traded a small garage freezer for a much larger refrigerator/freezer, and I'm so happy that I did. My new Frigidaire is so roomy! And the temps in both the refrigerator and the freezer are holding perfectly. The shelving space is awesome, and the controls are very easy to operate. This new Frigidaire is simply incredible!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 18, 2026
Thank you for taking the time to share such wonderful feedback! We’re thrilled to hear that your new refrigerator has been such a great upgrade and that you’re enjoying the generous storage space.
It’s fantastic to know that both the refrigerator and freezer are maintaining the temperatures perfectly, while the spacious shelving and easy-to-use controls are making everyday storage and organization even more convenient.
We truly appreciate you choosing this appliance and are delighted that you’re so happy with your purchase. We hope your new refrigerator/freezer continues to provide excellent performance and plenty of room for many years to come.
If you have any questions or need assistance with your refrigerator/freezer, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for sharing your experience! - Maria
[This review was collected as part of a promotion.] Everything is good now but it took almost 48 hours to cool the refrigerator section down to 40 degrees using the coolest setting. As this is a secondary refrigerator not too big a deal but wow that's a long time. The freezer section of this appliance made ice in 3 hours which is why I'm giving it a 4 star rating.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 18, 2026
Good day, Vickies69! Thank you for sharing your experience and feedback! We’re glad to hear that everything is working well now and that your freezer was able to make ice so quickly. We understand your concern about the refrigerator section taking nearly 48 hours to reach 40°F, especially when using the coolest setting.
We appreciate you bringing this to our attention, as feedback like yours helps us better understand our customers’ experiences. We’re also happy to hear that the appliance is meeting your needs as a secondary refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.