Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - White
Customer Rating
1
Broken "new" fridge
on April 7, 2022
Posted by: jed62
I've lived in my home for 2 months. I noticed after first couple of weeks that the fridge didn't seem to be as cold as it should. Slowly became obvious it wasn't cooling correctly. Tech came out and felt it was low on freon and needed a part. Upon returning, freon was slightly low, so diagnosed thermostat wasn't working. This should not be happening with a new fridge and has been extremely inconvenient. Freezer is serving as frig now with limited space.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, April 8, 2022
Hello, jed62!
We're sorry to hear you are having this experience, especially with a new refrigerator. This certainly isn't what we would want for you and understand having your appliance working at its best for you and your family. If the scheduled repair doesn't resolve your concerns, please feel free to contact us via Live Chat on Frigidaire.com. We're available Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
[This review was collected as part of a promotion.] The fridge does exactly what I hoped for. It keeps all my groceries nice and fresh and I like the space available and the option to move my shelving around is perfect.
[This review was collected as part of a promotion.] After following the instructions step-by-step the fridge is fully functioning however the recommended temperature is still too cold and the refrigerator is still freezing food under the recommended temperature setting.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, April 8, 2022
Oh no, Juakeita! We’re saddened to learn about your issues with the refrigerator. We’d like to help you with these issues. We’ve sent an email to gather more information and look forward to hearing from you soon. -Chris
[This review was collected as part of a promotion.] This refrigerator is perfect for anyone just wanting a basic refrigerator with no frills. It is super quiet and keeps things super cold. The shelves on the door is a little bothersome because they are so deep so you have to have them full so that stuff doesn’t fall over. All in all it has been a nice replacement.
Nice Refrigerator, but can not be leveled, legs too short according to the delivery personnel.
on April 6, 2022
Posted by: ingrid3
According to the delivery personnel and installer, the legs are too short to level the refrigerator and the doors constantly open on their own. I have lost several loads of frozen and fresh food since it was installed. The Aztec company is coming out on Friday after much stress to take a look at this situation. I finally got a supervisor to take my call. My floors are perfectly level.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 7, 2022
Hi, ingrid3! We regret to learn you are having issues properly leveling your refrigerator. We understand your retailer is assisting with this matter. If you should need any additional help, feel free to connect with us via Live Chat on Frigidaire.com. -Bianca
[This review was collected as part of a promotion.] I love my new refrigerator and freezer. It's a huge difference from my old refrigerator and I love it. Much more spacious and easier to clean!!! I highly recommend.