Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
5
Keeps excellent temperature and looks great
on June 30, 2024
Posted by: Gil2
[This review was collected as part of a promotion.] It is keeping excellent temperature, even in a room that got up to 91° (my central A/C is down). The default middle setting of the temperature select slider was a little too cold at 33°, had to adjust it a bit warmer to get a steady temperature of 37°. Same with the freezer which actually got below 19°. I’ve only had it a few weeks, but it’s great so far.
[This review was collected as part of a promotion.] It's a little smaller than our last Fridge, but it's nice and works really well The appliance came with our new home, I personally would have picked a bigger fridge, but surprisingly this one is pretty good!
[This review was collected as part of a promotion.] It’s a nice refrigerator but the ice machine takes forever to make ice!!!!
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 1, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, ROB. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. Please know that the ice maker will produce approximately 2 to 2.5 pounds of ice every 24 hours, depending on usage conditions. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
[This review was collected as part of a promotion.] The refrigerator runs great, but we are very disappointed in the lack of quality pertaining to the shelves and bins. If we had kids living with us who aren't careful with things, I don't think they would last more than 2 years.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2024
Hello there. We can feel the disappointment, and we hope that we can do something to make you feel better. We understand that there were some quality issues and design elements that did not meet your expectations. We want you to know that Frigidaire is open to any feedback, and we appreciate every customer we have. If any help is needed, just connect with us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth