Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
2
Only Two Years of Service??
on May 28, 2026
Posted by: Bob in Michigan
I just purchased and had delivered this model refrigerator May 2026. This model and size is perfect for our summer time park model. We only use the unit from May to October. This was a replacement for the exact model we purchased and installed in July 2024 which just stopped working this week. There were no electric issues at our site and no warning (erratic noise or temperature issues). It just stopped cooling. Lights on no cooling. We did not try to have this serviced as we needed a refrigerator right away. A service plan would not have helped. We may have saved us the replacement cost, but we would still be out the refrigerator. We got the exact same model due to availability and size constraints. Hoping for this one lasts for greater than 2 years.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 1, 2026
Hi Bob in Michigan!
Thank you for taking the time to share your experience.
We’re very sorry to hear about the unexpected failure of your previous refrigerator and the inconvenience it caused, especially in your seasonal park model where reliable cooling is essential during the warmer months. We understand how frustrating it is when an appliance stops cooling without warning, and we appreciate how disruptive that must have been for you.
We also appreciate you choosing the same model again due to your space and availability requirements, and we hope your new unit provides a more dependable experience moving forward throughout your May–October usage period.
Your feedback is important and will be shared with the appropriate teams for review. If you ever need assistance with your current unit or have any concerns in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
[This review was collected as part of a promotion.] This refrigerator met my expectations. It is used mostly to store additional drinks and water. The ability to adjust the shelving to accommodate the size bottles is excellent. It is running smoothly with no noise. Due to the location of the electric outlet, the cord is a little shorter than my previous refrigerator cord, but we used a heavy duty surge protector to reach the wall outlet. We are very pleased with this purchase. The storage space is well designed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 1, 2026
Hi there. Thank you for your feedback! We’re glad to hear your Frigidaire refrigerator is working well, especially the adjustable shelving and quiet performance. We appreciate your note about the cord length and are happy the unit is meeting your storage needs. Enjoy your appliance! If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
[This review was collected as part of a promotion.] Keeps things cool and fresh, just the way it should. Now if I could just get someone to keep it full for me! 😁
Response from frigidaire.comBy John, Online Outreach Specialist, May 27, 2026
Hello, Shane1969. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
[This review was collected as part of a promotion.] Pleasantly surprised of the amount of space inside for the size of the item.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you were pleasantly surprised by the amount of space inside and that the unit is meeting your expectations for its size.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
I've liked the fridge, but the fan died in barely more than 2.5 years, which I think is completely unacceptable. And of course, it's caused me a lot of trouble with my food because it's not fixed yet. Luckily I have a good local appliance repairman, but he had to order the part. Again, shouldn't happen in this length of time whatsoever.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 25, 2026
Hi there, NMDH! Thank you for taking the time to share your experience, and I’m sorry to hear about the trouble you’ve had with your refrigerator fan. I understand how frustrating and inconvenient it is, especially when it impacts your food storage and requires waiting for parts and repairs. Even when you have a trusted local technician, it’s still a disruption you shouldn’t have to deal with.
We recognize your concern about the timing of the failure. While individual components can sometimes fail earlier than expected due to a variety of factors such as usage conditions or environmental influences, we absolutely understand why this feels unacceptable, especially at just over two years of use. Your feedback is important and will be noted.
I’m glad to hear you’ve been able to work with a local appliance repair technician to move the repair forward, even though we understand it’s been an inconvenience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Hey, it's a Fridge!! Not hot, but it is cold!! What more would you want? Oh, yes, the ice man with the leather apron. Well, forget it. What you're getting is an electric ice box that keeps your stuff cold, really cold, really, really cold.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 25, 2026
Hi, 123Robert123! Thank you for taking the time to share your feedback on your new Frigidaire Top Freezer Refrigerator! We love your sense of humor—sounds like it’s doing exactly what it’s meant to do: keeping everything nice and cold, reliably and consistently.
We’re glad to hear it’s performing well for your needs, and we appreciate you choosing Frigidaire for your home.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
[This review was collected as part of a promotion.] Very happy with the product so far! It’s doing a great job.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 25, 2026
Hi, KRd SA! Thank you for sharing your feedback on your new Frigidaire Top Freezer Refrigerator! We’re so glad to hear you’re very happy with it and that it’s performing well for your needs. Your satisfaction means a lot to us, and we appreciate you taking the time to let us know.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
[This review was collected as part of a promotion.] Getting used to the very low hum, like someone mowing off in a distance. I can tolerate it after the noise my old Crosley was making. It is a smaller model but indeed just right size for me. Lots of space in both top freezer and the lower food unit. Love the drawers for fruit, veggies and deli items. I like the sleek design of the handle less opening.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 22, 2026
Hello J T Designs, thank you for sharing your experience with your new Frigidaire unit. We’re glad to hear that, even while you’re getting used to the quiet operating hum, it’s still an improvement over your previous appliance. It’s great to know the size, storage layout, and drawer organization are working well for your needs.
We’re also happy to hear you’re enjoying the sleek, handle-less design and overall functionality of the refrigerator and freezer compartments.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico