Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
5
The comparison to the old refrigerator I replaced is phenomenal
on September 23, 2020
Posted by: Katmary
[This review was collected as part of a promotion.] I was so impressed with how quiet it runs & once I brought it to temperature & loaded my foods had to turn it to minimal energy usage. Distribution of cold is so even I can hardly believe the difference from the one I replaced. Had a couple of neighbors over to show it off!
I bought this in July 2020 and followed the instructions as per the guide. Fridge and freezer is not cooling. Technicina came to check and has advised will order parts for repair. According to Frigidaire, it will take about 2 weeks to have the technician come on site for repair. They do not have a solution for situation like this. How can someone survive without a fridge for even a day? All my food got destroyed and I had to garbage everything but frigidaire doesn't care about that. All I hear from them is we take care of repair. This is a part of "REPAIR SITUATION" and YOU ARE NOT TAKING CARE OF IT. Extremely disappointmented with the service.
Response from frigidaire.comBy Online Outreach Specialist, October 20, 2020
Oh no, Chitra! We're sorry to hear that your refrigerator hasn't performed as expected. We'd like to help and review your unit's service history to see what assistance might be available. Please look for our email communication to you shortly. Kindly, Courtney
[This review was collected as part of a promotion.] we bought this a few weeks ago and for looking small it has so much room, the door shelves are so wide and its really roomy
[This review was collected as part of a promotion.] Bought this several weeks ago. Desperately needed a replacement. This is a great basic no frills refrigerator meaning I did not want either an ice maker nor a water dispenser. So far it warrants a 5 star rating. Only negatives would be I would have like another shelf in the freezer section just to allow for more air circulation. But that is very minor.
[This review was collected as part of a promotion.] I bought this fridge about 1 month ago. And I am obsessed. I come to my kitchen to just stare at my fridge. It’s perfect for our home.
[This review was collected as part of a promotion.] This is my second Frigidaire, my first one last me for 5 years, this new one after two weeks it gave me problems
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, October 13, 2020
Hello, Teco1234! Thanks you for your feedback. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. I see that you have reached out and the unit has been assessed by a service technician. If you are still waiting on a resolution, please chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Best, Kiara
[This review was collected as part of a promotion.] Could have came with a ice tray bucket. And extra shelving.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 10, 2020
Hello, ShellMichele!
Thank you for your feedback. It's great to hear that the refrigerator is working well. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina