Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
2
Poorly Designed
on October 28, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought the 18.3 cu. ft. refrigerator about a month ago and it seems the refrigerator cooling system is operating as well can be expected in this time frame, however, the auto close doors are poorly designed as well as the ice maker basket! When closing the bottom door, there was a loud click. The freezer door stopped 3 or 4 inches from the base and it had to pushed again to close. So I had the deliver men back out. They took the doors off and tightened the lone screw in the bottom auto close mechanism which stopped the click. They could do nothing about the freezer door problem. Of course, in a couple of days, the loud click came back when the lone screw became loose again. So then, I had a repair man come out and he ordered a new mechanism. This didn’t resolve the loud click. The only way to solve it, leave that useless auto close mechanism off ! The freezer door still stops 3 to 4 inches from the base and I must make certain it is closed. I purchased an ice maker with the unit. The basket is so deep, it forces the shelf that it rest on around 12 inches from the top which makes a large expansion for frozen items. Fortunately I had an old wire shelf I made to fit between this large expansion. I would suggest your designers and engineers operate their design to see how it works before sending it out to the consumer.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, November 9, 2020
Hello, Valued Consumer!
We are sorry to hear that you have been experiencing issues with the refrigerator doors not closing properly and freezer shelf. Your feedback of the design and operation of the refrigerator is certainly valuable to us as we ensure continuous improvement in our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
[This review was collected as part of a promotion.] Had to downsize on size from my old one and was really impressed with the amount of storage in the new one. Easy access to all shelves and drawers.
[This review was collected as part of a promotion.] I bought this fridge and have absolutely no regrets! It is the perfect size for my home and is spacious. My favorite part is the deep shelves on the door along with the deli drawer that slides sideways!
[This review was collected as part of a promotion.] Got this a month ago and love it. I have rearranged the shelves a couple of times to get them where I wanted. Very easy do.
I bought this frig for my garage because it seemed to have more freezer room than others I looked at. I didn't want a freezer, but a frig with more freezer room and some refrigerator. It's the first frig I've had with no light in freezer? Didn't notice it at store.
[This review was collected as part of a promotion.] This top freezer refrigerator was purchased for auxillary use in our garage. The freezer section is constantly full but allows easy access to needed items. The refrigerator is spacious allowing extra grocery storage, but the extra benefit for us, is space for advance preparation for family and holiday meals. I am very satisfied with this model, its design and quality.
[This review was collected as part of a promotion.] Got this with my new home I like the color and the inside is great also freezes quick and stays good and cold