Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
1
Broken and can't get service
on August 24, 2020
Posted by: krea
[This review was collected as part of a promotion.] The refrigerator broke after 6 months and getting someone out to repair it through the warranty has been more difficult than it should be.
Response from frigidaire.comBy Corletta, Outreach Social Specialist, September 23, 2020
Hi Krea, Thank you for making us aware of your recent experience. I regret to hear that your refrigerator is not performing as expected. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
[This review was collected as part of a promotion.] Bought my refrigerator without seeing it There is an amazing amount of space in this 18 cu fridge Easy to adjust shelves and easy to clean
[This review was collected as part of a promotion.] Bought this fridge 2 months ago and I couldn’t be more satisfied. The freezer keeps the frozen food preserved and the refrigerator seals in the cold excellently
[This review was collected as part of a promotion.] It keeps everything very cold but has a few faults. It’s a bit noisy when running, I have frost in freeze on the seal at the top of the door.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 23, 2020
Hello, KW157. I am sorry to hear you are noticing a few issues with your refrigerator. Rest assured, I’m confident we can help! If you notice frost around the freezer door, check the rubber gasket to ensure its clean and sealing around the cabinet. Frost usually occurs if warm humid air is entering somewhere. There are also a few sounds to expect to hear when the refrigerator is operating properly. You can view a quick video on those noises at https://youtu.be/eD7imT3w4bw. If the noise isn’t listed, join us at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via our Live Chat support on the website. We’ll be happy to help! – Hailea
[This review was collected as part of a promotion.] We’ve had it for a little over a month and are really happy with it. Spacious and looks great in our kitchen.