Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
5
Clean, Bright, Sleek, and Works Great!
on April 3, 2021
Posted by: Toby9157
[This review was collected as part of a promotion.] We are thrilled with our new frig! It is so brightly lit inside, the space usage is practical; it's sleek and space-efficient. We love that the door shelves are deep enough so that each can hold two rows of items and are enclosed so nothing can fall out. It is quiet and plenty cold! So pleased!
Didn’t last a weekend. Freezer never worked, fridge conked in 3 days.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 14, 2021
Oh no. We deeply regret to hear this and would like to help. If you have not already, please connect with us directly so we can make this right for you.
Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Bought 20 fridges for a renovation project and 2 of them arrived dead. Pretty grim statistic. What’s going on with quality control?
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 9, 2021
Hi, The Franciscan!
Thank you for selecting Frigidaire for your renovation project. We are disappointed to learn of the two failures, which is not the norm and not what you should expect.
If you have not already received assistance with the two mentioned refrigerators, please contact us directly via live chat on www.frigidaire.com Monday-Friday 8:30 am-8 pm EST or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
[This review was collected as part of a promotion.] Love the size and energy savings! Cool that the light turns off by itself after a couple of minutes!
[This review was collected as part of a promotion.] I bought this fridge about 6 months ago and since then the Pump has went out. I had a repairman out to inspect. They said that it runs off of Propane and not Freon. They also said they don’t have the parts in stock. Now I’m trying to figure out what to do next. I like the Fridge just disappointed that it has already went out.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , April 8, 2021
Hello, Chris2423! Thank you for your review. We are sorry to hear that you have not had the best experience with your refrigerator. We would like to see how we can assist. We have sent you a direct message offering additional assistance. We look forward to connecting with you. ~Briana
Within one year of purchasing the compressor has failed and technicians do not have equipment to fix. We are at one week without fridge and do not know how this is going to be resolved. No one will call us regarding the situation
Response from frigidaire.comBy Hailea, Online Outreach Specialist, April 8, 2021
Thank you for sharing your story with us, Ano1986! This certainly isn’t the experience we’d want you to continue having, and we’ll be more than happy to work with you to see what we can do for your refrigerator. With compressors, you normally need a technician specially trained to repair sealed systems. So, please be on the lookout for an email from us shortly! – Hailea
[This review was collected as part of a promotion.] I bought this due to my last fridge was too small. Working as expected and I am extremely happy about this purchase. I would recommend