[This review was collected as part of a promotion.] Very positive outcome with my purchase of this refrigerator and freezer. Quiet operation and nicely lit inside. I am so glad to have recessed grips on the doors instead of those easily broken screwed on handles. The only issue I have with the products design is opening the lower front door has stubbed my toe several times which could be a problem.
[This review was collected as part of a promotion.] THE FRIDGE DIED A QUICK DEATH AFTER ONLY A FEW MONTHS USE. IT NEVER GOT THE REFRIGERATED THINGS TO A NORMAL COLD TEMPERATURE. ADDED BONUS IS THE FIRST COMPANY TO COME OUT AND LOOK AT DEAD FRIDGE DID NOT HAVE THE CORRECT EQUIPMENT TO FIX THE ISSUE AND I AM STILL WAITING AS OF 8-8-2021 FOR FRIGIDAIRE TO CONTACT ME WITH THE COMPANY THEY ARE RECOMMENDING TO DO THE WARRANTY REPAIR WORK!!!!!!!!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 9, 2021
Hi, MHWAGS!
Thank you for sharing your experience! We're sorry to hear that your fridge had an early failure and the available technician was unable to assist. I do see our team is currently searching for another qualified technician willing to come out; thank you for your patience! If you have any questions, please reach back out to us so we can help.
[This review was collected as part of a promotion.] The installers did not hook up the ice machine correctly & it had water coming out on the floor. This went on for a month, before I could get service. Was also surprised to find out there is no light in the freezer & floor model & owners manual shows three shelves & I only have two. I do want to add that the repair guy that come by this week was very nice, neat & had it fixed & out in 30 minutes!
[This review was collected as part of a promotion.] The COMPRESSOR when out just over 6 months of use and the parts are not available where I live. I am still waiting to have my refrigerator repaired after 2 weeks of waiting.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, August 5, 2021
Oh, no! Refrigerator27. We feel terrible to learn your refrigerator hasn’t performed as expected. We can understand your concerns. We’d like to learn more about your service experience; please look out for an email from us. Thanks again for sharing your feedback, and we look forward to hearing from you further. -Derrick
[This review was collected as part of a promotion.] We’ve had this refrigerator for almost a month and we’re impressed with the storage space, especially the large shelves in the door.