Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
5
on April 15, 2022
Posted by: Culady
[This review was collected as part of a promotion.] Love my new Frigidaire, replaced my mother's old refrigerator from 30 years ago and just when the freezer quit
[This review was collected as part of a promotion.] It's stopped working
Response from frigidaire.comBy Online Outreach Specialist, April 12, 2022
Oh no, Gueras! We truly apologize for learning that your refrigerator is not operating properly. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
[This review was collected as part of a promotion.] It’s so exciting to have a new fridge ! I’m 75 yrs. Old and it’s actually my first new one . It’s so nice to have such a great product and so nice looking.
Went bad after 4 months...interior freon leak...60 days and still not fixed under warranty...WHAT A SHAME
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , April 8, 2022
Oh no! We are saddened to learn that you have had such an issue with your fridge so soon. This is not the experience we want for our Frigidaire family. We would be glad to help. Upon doing some digging, we can see that a new appointment has been set up and is scheduled soon. We are confident that our team will handle this matter effectively and efficiently. Please reconnect with us if there are any problems. ~Keyanna
I've lived in my home for 2 months. I noticed after first couple of weeks that the fridge didn't seem to be as cold as it should. Slowly became obvious it wasn't cooling correctly. Tech came out and felt it was low on freon and needed a part. Upon returning, freon was slightly low, so diagnosed thermostat wasn't working. This should not be happening with a new fridge and has been extremely inconvenient. Freezer is serving as frig now with limited space.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, April 8, 2022
Hello, jed62!
We're sorry to hear you are having this experience, especially with a new refrigerator. This certainly isn't what we would want for you and understand having your appliance working at its best for you and your family. If the scheduled repair doesn't resolve your concerns, please feel free to contact us via Live Chat on Frigidaire.com. We're available Mon-Fri, 8:30 am-8:00 pm EST. -Katrina