Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
2
Not Happy
on May 19, 2022
Posted by: Shaan
[This review was collected as part of a promotion.] I purchased this fridge at the beginning of the month and I am already having issues with the temperature remaining consistent. Unpacking the material was easy enough and all the extra dunnage did well to protect the item. I needed to switch the doors to be right-to-left opening and it was not an easy process. The instructions were difficult to follow and it took nearly 3 hours. Once the fridge was loaded, it worked for the first week and then stopped cooling. When I was getting ready to call Frigidaire, it started working again. Not a week later, the fridge has stopped cooling again. The positive is the fridge has great space in the interior and the material seems quality enough to last for a while.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 23, 2022
Shaan, we apologize this has been your experience with your new refrigerator in such a short time and thank you for bringing it to our attention.
Please know this is certainly not the effortless experience we strive for, and we would like to see how we can help with your temperature concerns.
So that we can gain more insight to see how we can help, please connect with us via Live Chat and our experts will dive right in.
[This review was collected as part of a promotion.] I love my new refrigerator. I especially like the fact that you don’t get odors left behind from food that was in the refrigerator. I it a great refrigerator for keeping groceries organized.
[This review was collected as part of a promotion.] I like my new fridge a lot. It seems to cool evenly and hold the temperature well. All refrigerators make some noise, but this one seems quieter than my previous unit. Just a bit of a hum, when it's on, but no clanking or rattling.
The seal to the top freezer is not good. We were told we could buy the optional ice maker but you do NOT make it anymore. NOT happy at all and decided to return it and buy one from another company that had the ice maker included.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , May 13, 2022
We value your feedback and are saddened to learn that this experience with your fridge has caused you to choose to move on to another brand. We hope that one day in the future we get the opportunity to restore your faith in us. ~Keyanna