Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
1
Not worth it
on August 15, 2022
Posted by: Bad 412
[This review was collected as part of a promotion.] I got my fridge in March 2022 and in July it went. I lost all my food and no replacement.
Response from frigidaire.comBy Kailey, Online Outreach Specialist , August 16, 2022
Hello, thank you for bringing this to our attention. We are sorry this has happened & would like to know more about the situation. Please be on the lookout for an email from our Customer Care team so we can explore options that may be available to you. - Kailey
[This review was collected as part of a promotion.] The fridge arrived very well packaged. The fridge section itself has plenary of space and the ability to adjust shelves/drawers to meet individual needs. Unfortunately- our freezer does not work well. It’s turned up as high as it goes but will not freeze food
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 16, 2022
We are glad to hear the size of the refrigerator meets your needs and understand the freezer isn't working well. We would love to make sure your concerns are quickly addressed and have sent you an email to gather more details. Please respond at your earliest convenience. -Bianca
Purchased this unit to replace a 43-year old refrigerator which never required maintenance over a 43 year period. The unit I replaced it with (Model FFHT1835VW) was purchased May 8, 2021 and stopped cooling in August of 2022, approximately 3 months beyond the warranty! Nice timiming. My advice to prospective buyers: Purchase the Service Plan, or better yet, purchase another make.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 16, 2022
We regret to learn you are having issues with your refrigerator. We see you have an upcoming appointment to have your concerns addressed. We are confident that the service technician will be able to restore your appliance to proper working order. If you should need any additional assistance, please reconnect with us. -Bianca
[This review was collected as part of a promotion.] Love the layout of this fridge. The doors open and shut so nicely. Also great feature is no handle to get all dirty all the time. Easy to clean
I have had this fridge for about a month now & all of my food has gone to waste. The freezer works great, everything else is horrible.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 15, 2022
We’re sorry to learn this has been your experience with your refrigerator and thank you for sharing it with us!
Please know that one of our most important goals is customer satisfaction, and your experience does not go unnoticed.
Based on the information provided, we see that consumer care was able to resolve your concerns recently. Should you have any questions about the resolution provided, please reconnect with us by phone or via Live Chat and our experts will be happy to assist.
[This review was collected as part of a promotion.] The Frigidaire refrigerator is working beautifully and smoothly. I have experienced no problems with the way it is operating, the sound of the motor coming on and off, and the condition of my food while the appliance is operating. It is keeping everything icy cold, fresh and wonderful to eat.