Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
4
on September 19, 2022
Posted by: Vee R
[This review was collected as part of a promotion.] I love my new Frigidaire. I just wish it was the color of the seal covering that was on it. Teal lol
Showed up not working, impossible to get to speak with anyone
on September 19, 2022
Posted by: DisappointedTom
This refrigerator showed up not working. I have been trying to get through to Frigidaire and I am unable to speak to anyone. I don’t know what to do and I’m really frustrated.
Response from frigidaire.comBy Christy, Online Outreach Specialist, September 20, 2022
Hi, Tom! We are so sorry to hear this! This is our peak season and the phones are definitely busy. We do apologize for any inconvenience that this has caused you. We can see that you were able to reach Customer Service yesterday and that they are currently assisting you with a resolution to the issue with your appliance. Should you need updates or have any other issues or concerns, please connect with us via live chat or by phone at 1-800-374-4432 Monday through Friday between 8:30 am and 8:00 pm EST. ~ Christy
[This review was collected as part of a promotion.] We like our new refrigerator a lot. There is more space in the freezer compartment. The refrigerator compartment is roomy. We are satisfied.
[This review was collected as part of a promotion.] In my personal experience my fridge I received was not working it wasn't cooling. My groceries got damaged and all my breast milk I had too was damaged. Unfortunately not a good experience.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, September 15, 2022
Hello, Valued Consumer! We're sorry to hear that your experience hasn't been the best with your refrigerator. We see that your issue has been resolved and appreciate the opportunity to turn this around. Our number one goal is customer service, and your feedback will help us understand our strengths and identify areas for growth. If you need anything, please feel free to Live Chat with us or contact us by phone. -Katrina