Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
5
Frigidaire 18.3 cu. ft. Top Freezer Refrigerator
on May 29, 2023
Posted by: mbrown4811
[This review was collected as part of a promotion.] I recently purchased the above refrigerator and absolutely love it! I was looking for a refrigerator which would fit into an alcove and this one is perfect. I like the sleek design. The handles are incorporated into the doors and this was a real seller for me. The door bins are quite roomy and sturdy. The freezer is ample size and an ice maker can be added (which I plan to do!). All of my appliances are Frigidaire and I truly trust the brand.
[This review was collected as part of a promotion.] Making Very Loud Humming/Buzzing noise for a very long while and then it kicks off and then starts back up again on the noise
Response from frigidaire.comBy Rowena , Online Outreach Specialist, May 26, 2023
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Furthermore, these new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floorplans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Noises/ to understand more about the normal sounds of operation. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We purchased 92 of these brand new for a new apartment building and 3 have already failed. Frigidaire refuse to budge on making any kind of good will offer to replace or even assist in repair of these units. 1 has a leak and the other 2 the compressors went out.
Response from frigidaire.comBy Angel, Online Outreach Specialist, May 23, 2023
Hi, Roy1975.
We apologize for any matters you have experienced with your refrigerator and thank you for bringing it to our attention. This is not how we want our customers to feel about their products. Our team would like to step in to see how we can help. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! -Angel
[This review was collected as part of a promotion.] Two main features I love the most is the size of the freezer compartment and the depth of the door shelves