Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(2,264 Reviews)
Open Ratings Snapshot
Rating breakdown 2,264 reviews
5 Stars
1,551
4 Stars
473
3 Stars
99
2 Stars
44
1 Star
97
100%of customers recommend this product. 
(
15 out of 15
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Stainless Steel
Customer Rating
4 out of 5
4
A little noisy but otherwise great.
on September 17, 2026
Posted by: 2 Crowns
[This review was collected as part of a promotion.] We have needed an additional refrigerator for our pantry for quite some time as we have a very large family. We purchased this recently. It is the perfect size. The only slight negative is that the fan seems quite loud compared to other refrigerators we have or have owned. It does not keep us up at night though!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 21, 2026
Hi there, 2 Crowns! Thank you for sharing your feedback! We're delighted to hear that your new Frigidaire refrigerator is the perfect size for your large family's needs and that it has become a great addition to your pantry. It's wonderful to know that you're pleased with its overall performance and storage capacity.

We also appreciate your comments regarding the fan noise. While we're glad to hear that it isn't disruptive, we understand that you noticed it is louder compared to some other refrigerators you've owned. Customer feedback like yours is valuable and helps us continue improving our products and the overall ownership experience.

Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your refrigerator continues to provide reliable cooling and convenience for your family for many years to come!

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love it!
on September 16, 2026
Posted by: EstherA
[This review was collected as part of a promotion.] We are so happy and we love the capacity and size of our new refrigerator. Perfect size for a couple!
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 17, 2026
Hello EstherA!

Thank you for sharing your experience with your Frigidaire Top Freezer Refrigerator! We’re so happy to hear that you’re loving the capacity and size of your FRTE1936AW. It’s wonderful to know that it’s the perfect fit for your household!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and welcome to the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Doesn’t Cool Food To Below 45 Degrees
on September 16, 2026
Posted by: Frazzled Customer
This has been a nightmare as Frigidaire has decided to replace a faulty fan in my brand new refrigerator. They have cancelled 2 service calls and said there is no ETA for the parts and I should call them when I relieve the parts. They will NOT replace the unit until I have waited 30 days. This is the worst company and embarrassingly it an American company. BUYER BEWARE OF FRIGIDAIRE!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 17, 2026
Hello valued customer, thank you for taking the time to share your detailed feedback. We’re very sorry to hear that your new Frigidaire refrigerator is not cooling the fresh-food compartment below 45°F and that two service appointments were cancelled while you’ve been waiting for the replacement fan. We understand how frustrating it is to experience a cooling issue with a new appliance and then face delays in obtaining the necessary part and service.

As a basic troubleshooting step, please verify that the refrigerator is set to the recommended temperature and that the doors are closing and sealing properly. Also, make sure the interior air vents are not blocked by food or containers and that the unit has adequate clearance for proper airflow. If the refrigerator is not maintaining a safe temperature, please avoid storing perishable food inside until the issue is resolved.

Since a technician has already identified the fan as the suspected issue and parts have been ordered, we recommend continuing to work with the service team handling your case regarding the part and repair status. For additional assistance or to review your service status, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can assist with your concerns and the appropriate next steps.

— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great refrigerator
on September 16, 2026
Posted by: lorigerard
[This review was collected as part of a promotion.] I am so extremely happy with this refrigerator. I have never owned fridgidaire before and was a little skeptic about it. I couldn't be happier with how this refrigerator is working. I highly recommend this refrigerator as well as other appliances by Frigidare.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 18, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re so extremely happy with your new refrigerator. It’s especially wonderful to know that, despite some initial skepticism, you couldn’t be happier with how it’s performing.

We truly appreciate your confidence in your new appliance and your recommendation. We’re glad it has exceeded your expectations and hope you continue to enjoy its performance and convenience for years to come.

Thank you for choosing this appliance and for sharing your experience. We truly appreciate your support and are happy to know your new refrigerator is working so well for you. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New Fridge
on September 16, 2026
Posted by: Rickx
[This review was collected as part of a promotion.] It’s a great refrigerator, couldn’t have asked for a better appliance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 16, 2026
Hi Rickx!

Thank you for your kind feedback! We’re delighted to hear that you’re loving your new Frigidaire refrigerator and that it has exceeded your expectations. We truly appreciate your support!

If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Exactly what we were looking for…
on September 16, 2026
Posted by: Frankie1117
[This review was collected as part of a promotion.] On a hot summer day, I opened my refrigerator to realize after almost a decade, it was no longer keeping my food and condiments cold. I went to a local electronics and appliance store and looked at many brands and models of available refrigerators. I chose this one and have been loving it in my home ever since.its quiet, great looking and most of all feels more spacious than my old one of the same size. Well lit on the inside and easy to keep clean. I would highly recommend a Frigidaire to anyone looking for a new refrigerator!
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 16, 2026
Hello Frankie1117!

Thank you for taking the time to share your experience with your Frigidaire FRTE1936AS Top Freezer Refrigerator! We’re delighted to hear that your new refrigerator has been a great addition to your home. It’s wonderful to know that you’re enjoying its quiet operation, spacious interior, bright lighting, and easy-to-clean design. We’re especially glad that it feels more spacious than your previous refrigerator of the same size!

If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and recommending Frigidaire. We truly appreciate your trust and are happy to have you as part of the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Review
on September 15, 2026
Posted by: Senior Golfer
Great fridge, enjoying it very much
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 17, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re enjoying your new refrigerator and are very pleased with it.

It’s great to know that your refrigerator is meeting your expectations and adding convenience to your everyday routine. We truly appreciate you sharing your experience with us.

Thank you for choosing this appliance and for your support. We’re happy to know you’re enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Bought to replace an older Frigidaire
on September 14, 2026
Posted by: Frosty593
[This review was collected as part of a promotion.] Good quality refrigerator. My last refrigerator was 20 years old. Love the new model and hot it for a good price
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 14, 2026
Hello Frosty593!

Thank you for sharing your feedback on your Frigidaire FRTE1936AV refrigerator! We’re delighted to hear that you’re enjoying the quality and new features of your refrigerator, especially after having your previous one for 20 years. We’re also glad you found this model at a great price.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and welcome to the Frigidaire family! ~Sam
Written by a customer while visiting frigidaire.com
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