Customer Reviews for Frigidaire - 30 in. Wide 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Fingerprint-Resistant Stainless Steel Look
Customer Rating
1
LOUD
on July 15, 2021
Posted by: Jen23755
[This review was collected as part of a promotion.] I deeply regret buying this fridge. It is so loud! And the freezer door doesn't close unless you push it all the way shut. I've been around fridges for 46 years and I've never experienced this loudness or doors not shutting. The noise is negatively affecting my mental health.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, July 19, 2021
Hi, Jen23755. We never like to see a consumer dissatisfied. The sounds you’re noticing indicate your refrigerator is operating as it should. Some surfaces on floors, walls, kitchen cabinets, or open kitchen plans may make these noises more noticeable. For further details about the type of sounds your unit may produce, please watch this short video (https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Noises/). Regarding your door, please check to see if your unit is leveled. It is VERY IMPORTANT for your refrigerator to be level to function properly. If the unit is not leveled during installation, this may affect the closing/opening of the door. For further details about adjusting your door or leveling your refrigerator, please review page 8 of your model’s Use & Care guide (https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A13110304en.pdf). Thanks again for sharing your experience. Should you need anything, feel free to chat with us via Live Chat. -Derrick
[This review was collected as part of a promotion.] Its absolutely wonderful. I never thought I could love a refrigerator as much as I love this one !!!!
[This review was collected as part of a promotion.] I love this fridge! No matter what I put in there, I can always find it! The door shelving is spacious and fits big juice containers. The drawers are clear and I can see exactly what is in there. That means I won't be tossing away forgotten food. I am extremely surprised at the thought put into making this Frigidaire a winner!
[This review was collected as part of a promotion.] I got this because my old fridge was, well old. The food didn’t stay cold and seemed like the freezer would cause freezer burn. This is so much better than the last one. I seriously love this one.
My refrigerator was not working. They came to inspect. Told me they do not have the part. It has been 2 weeks. I just called July 9 and I was told it is going to take another 7-10 business days for them to check if the part is available. Now I will be a month without a fridge. If they do not find the part that is another 7-10 business days to get another fridge. Great job Frigidaire
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , July 12, 2021
Hello, Grei! Thank you for your review. We are sorry to hear that you have not had the best experience. We have sent you an email with additional information regarding you concerns. Should you have any additional questions, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
[This review was collected as part of a promotion.] Bought new frig after my 12 old frig was going out! Like can move middle tray .
Response from frigidaire.comBy Corletta , Outreach Social Specialist, July 2, 2021
Hi, Reggie9! We are happy to know that you love the design of your refrigerator. Don’t hesitate to get in touch if you have any questions on how to make the most of it. We’re ready to listen and help! ~Corletta