Customer reviews from frigidaire.ca
Frigidaire - 20 cu. ft. Convertible Garage Ready Chest Freezer - White
Average customer rating
4.6
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Frigidaire - 20 cu. ft. Convertible Garage Ready Chest Freezer - White
Customer Rating
3
Poor display
on September 16, 2026
Posted by: Jury out
Just had this delivered yesterday ..... set up and its cold so far so good. The display on the lower front right side is a ridiculous idea. 1) it is extremely difficult to see. The identification of whether its in Refrigerator or freezer setting is very very tiny and in white letters ....... really who's idea was this?? . Prepare to either take a picture of it and blow it up or be prepared to lay down on the floor to be able to see the settings. 2) the location of this display low on the cabinet is in an area that would be very susceptible to damage. Not well thought out!!
As a freezer after day 1 it looks like it is doing what it is supposed to do.
As a freezer after day 1 it looks like it is doing what it is supposed to do.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 17, 2026
Hi, thank you for taking the time to share your feedback. We're glad to hear that your freezer is cooling properly and performing as expected after installation. That said, we understand your concerns regarding the display design and can certainly appreciate how frustrating it would be to have difficulty viewing and adjusting the settings.
We’re sorry to learn that the placement, visibility, and size of the display indicators have made the controls challenging to use. Having to bend down, get closer to the unit, or otherwise struggle to read the refrigerator and freezer settings is not the experience you were hoping for with a new appliance. We also understand your concerns about the display's location near the bottom of the cabinet and the potential for accidental damage over time.
We appreciate your honest and detailed feedback, as comments like yours help us better understand how our products perform in everyday use and what features are most important to our owners.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We’re sorry to learn that the placement, visibility, and size of the display indicators have made the controls challenging to use. Having to bend down, get closer to the unit, or otherwise struggle to read the refrigerator and freezer settings is not the experience you were hoping for with a new appliance. We also understand your concerns about the display's location near the bottom of the cabinet and the potential for accidental damage over time.
We appreciate your honest and detailed feedback, as comments like yours help us better understand how our products perform in everyday use and what features are most important to our owners.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Just the right size.
on September 7, 2026
Posted by: Rob79
Wife is very happy with freezer and the baskets that came with it.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, September 8, 2026
Hello Rob79!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 20 Cu. Ft. Garage Ready Chest Freezer, model FFCL2062AW! We’re delighted to hear that your wife is very happy with the freezer and that the included baskets are making it easier to organize and access your frozen items.
Thank you for choosing and trusting Frigidaire to be part of your home. We truly appreciate your support and hope you and your family continue to enjoy the spaciousness, convenience, and reliable performance of your new freezer for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 20 Cu. Ft. Garage Ready Chest Freezer, model FFCL2062AW! We’re delighted to hear that your wife is very happy with the freezer and that the included baskets are making it easier to organize and access your frozen items.
Thank you for choosing and trusting Frigidaire to be part of your home. We truly appreciate your support and hope you and your family continue to enjoy the spaciousness, convenience, and reliable performance of your new freezer for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Easy install and fast startup
on August 29, 2026
Posted by: Engelk
Our previous freezer was 40 years old, new freezer appears to be high quality, time will tell. Fast easy startup was nice.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, August 31, 2026
Hello, Engelk. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Spacious
on August 23, 2026
Posted by: FrozenQueen
It has plenty of storage space, keeps everything consistently frozen, and runs quietly. Easy to organize and a great addition for extra food storage.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, August 24, 2026
Hi, FrozenQueen. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Plenty of storage
on August 23, 2026
Posted by: LAV66
It works great for our golf club kitchen that needs plently of freezer storage
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 24, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire freezer is working great for your golf club kitchen and providing the generous freezer storage you need. We’re glad it’s helping meet your storage needs so well!
We truly appreciate you choosing Frigidaire and hope you continue to enjoy its reliable performance for years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at Frigidaire.ca or contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire freezer is working great for your golf club kitchen and providing the generous freezer storage you need. We’re glad it’s helping meet your storage needs so well!
We truly appreciate you choosing Frigidaire and hope you continue to enjoy its reliable performance for years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at Frigidaire.ca or contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Excellent, but...
on August 18, 2026
Posted by: T H B
It is still early days (less than three weeks) but so far so good. So silent it is hard to hear, all working well, however if you pick up the phone with a tech. question, good luck. Mine was "I'm putting my freezer in an unheated shed which will go down to -20 or 25 C at some point in winter. Is that OK?" Nobody I spoke to could answer. My previous freezer lasted 51 years in those conditions, but that was then and this is now.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 19, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that, so far, your Frigidaire freezer is running quietly and working well. We also understand how frustrating it must have been not to get a clear answer to an important question about operating the freezer in an unheated space during extreme winter temperatures. We appreciate you bringing this to our attention, as clear and accessible product guidance is important. We hope your new freezer continues to provide you with reliable performance for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Freezer
on August 13, 2026
Posted by: Rosyskitchen
I bought this to store extra food long-term. I like that it is very spacious and it freezes well so far. I also like the large castors which make it easy to move around. The baskets are large and slide easily. It is nice to have the lid stay open on its own as well.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 17, 2026
Hi there. We’re thrilled to hear your new Frigidaire freezer is working so well for your long-term food storage needs! It’s great to know you’re enjoying the spacious capacity, strong freezing performance, smooth-sliding baskets, and convenient large casters. We’re also glad the lid staying open makes loading and organizing easier. Thank you for choosing Frigidaire and sharing your experience!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Big freezer!
on August 12, 2026
Posted by: Juanita
I’ve not had this freezer very long, but pleased with size and performance.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 17, 2026
Hi there. We’re glad to hear you’re pleased with the size and performance of your new Frigidaire freezer so far! We hope it continues to serve you well for many years to come. Thank you for choosing Frigidaire and sharing your feedback!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca