Customer reviews from frigidaire.ca
Frigidaire - 20 cu. ft. Convertible Garage Ready Chest Freezer - White
Average customer rating
4.7
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
13
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
0
88%of customers recommend this product.
(
14 out of
16)
Customer Reviews for Frigidaire - 20 cu. ft. Convertible Garage Ready Chest Freezer - White
Customer Rating
5
Keeping its cool
on October 31, 2026
Posted by: NovaScotiaMan
Said chest freezer makes cool at minus 20 centigrade and so far has not let up. We expect a 20 year service life beyond which we should not complain. The cubic capacity meets our requirements exactly. The brand name is one of long time recognition which only adds to our confidence that we invested in cool with our eyes open.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, November 3, 2026
Hi, NovaScotiaMan! Thank you for sharing your experience! We're delighted to hear that your Frigidaire chest freezer is meeting your expectations and maintaining a consistent temperature of -20°C. It's wonderful to know that the storage capacity is exactly what you needed and that Frigidaire's long-standing reputation helped give you confidence in your purchase. We're pleased that your freezer is delivering the reliable performance you were looking for, and we appreciate your trust in our brand.
Thank you for choosing Frigidaire. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8:00 p.m. ET. Our team will be happy to assist you with any questions or concerns. -Angel
Thank you for choosing Frigidaire. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8:00 p.m. ET. Our team will be happy to assist you with any questions or concerns. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love my new freezer
on October 28, 2026
Posted by: Joanne78
I bought this freezer a month ago and love the streamline and clean look of the unit. It functions very well.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, October 28, 2026
Hi Joanne78!
Thank you for sharing your feedback! We’re delighted to hear that you’re loving your new Frigidaire freezer and appreciate its sleek, clean design and excellent performance.
We’re grateful you chose Frigidaire and hope you continue enjoying your freezer for years to come. If you ever need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that you’re loving your new Frigidaire freezer and appreciate its sleek, clean design and excellent performance.
We’re grateful you chose Frigidaire and hope you continue enjoying your freezer for years to come. If you ever need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Freezer is great
on October 20, 2026
Posted by: Terrific Terri
Perfect freezer for us, just the right size too, happy we bought it
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, October 21, 2026
Hi, Terrific Terri.
Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you require any further assistance, please do not hesitate to contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
-John
Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you require any further assistance, please do not hesitate to contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
-John
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect for the space we had.
on October 13, 2026
Posted by: South Porcupine Legion
The Ladies Auxiliary are very happy with this purchase
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, October 14, 2026
Hi there,
Thank you for the wonderful feedback! We’re delighted to hear the Frigidaire chest freezer is a perfect fit for your space and that the Ladies Auxiliary are happy with their purchase. We hope it continues to serve your group well for years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for the wonderful feedback! We’re delighted to hear the Frigidaire chest freezer is a perfect fit for your space and that the Ladies Auxiliary are happy with their purchase. We hope it continues to serve your group well for years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Chest Freezer Good but not long lived
on October 11, 2026
Posted by: Ian Mac
4 and a half years ago we bought the same deep freeze and had good results from it until suddenly it “died”. As we live well out in the country the cost of a service call, with a poor chance of actually being able to fix the problem, was so great that we ah owe to replace the freezer. I would have expected a much great life as the freezer we had before that one lasted close to 30 years. Although we bought the same model as that was the only one we could get on short notice ( our freezer was full of starting to thaw food) I can’t really recommend one as they are unreliable
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, October 12, 2026
Hi Ian, thank you for sharing your experience. We’re sorry to hear that your previous Frigidaire chest freezer stopped working after four and a half years, especially with a full freezer of food beginning to thaw and the added challenge of living in a rural area where service calls can be costly. We understand why this was disappointing, particularly given the long service life of your previous freezer. We appreciate that you chose the same model again under difficult circumstances, and we’re sorry your experience has affected your confidence in its reliability. If you have any questions or need assistance with your current freezer, please contact us through the live chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love It!
on September 26, 2026
Posted by: burr
Replaced an old 15yr medium chest freezer that was making weird noises. This new freezer makes no noise and has the digital temperature display that is comforting. Love the size of the freezer and look forward to many years of use.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 29, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear your new Frigidaire freezer is providing quiet operation and that you appreciate the reassurance of the digital temperature display. It’s also great to know you’re enjoying the spacious size. We hope it continues to provide reliable performance for many years to come. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Replacement after wildfire
on September 25, 2026
Posted by: Jwillus
We bought the same model as we did five years ago because it was an excellent freezer, but during the wildfires it was rendered inoperable. Our new version is performing just as perfectly as our original, and the update of the control panel with temperature indicator on it was a bonus as well.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 28, 2026
Hi there. Thank you for choosing Frigidaire again! We’re glad to hear your new freezer is performing just as well as your previous one and that you’re enjoying the updated control panel with the temperature indicator. We appreciate your continued trust in Frigidaire and hope your new freezer provides you with many years of reliable performance!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the wheels !
on September 22, 2026
Posted by: Sueedith
Install was very easy with the wheels and nice to be able to push it to alter position . Filled up and back to freezing in short time. A bit smaller than my last one so needed to reorganize but got it all in! Great!
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 22, 2026
Hi Sueedith!
Thank you for sharing your experience! We’re delighted to hear that the wheels made installation and repositioning your new Frigidaire freezer so convenient, and that it quickly returned to freezing temperatures after being filled.
We’re also glad you were able to organize everything comfortably despite the size difference. We truly appreciate you choosing Frigidaire!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience! We’re delighted to hear that the wheels made installation and repositioning your new Frigidaire freezer so convenient, and that it quickly returned to freezing temperatures after being filled.
We’re also glad you were able to organize everything comfortably despite the size difference. We truly appreciate you choosing Frigidaire!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca