Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
3
Great Cooling. Extremely "Noisey".
on August 24, 2020
Posted by: Lonups
[This review was collected as part of a promotion.] I bought this fridge in early August, 2020. Before purchasing, I had read several reviews stating that it is a fine refrigerator. Most negative reviews were of "noise" emanating from the refrigerator. I agree with the majority of the reviews. This thing is quite noisy! They are weird noises, too...ones that I do not expect to hear from a refrigerator. Some are loud! I was more concerned with 'even-cooling' when selecting a fridge. I am satisfied with how the unit cools. Had I known the fridge was as noisy as it is, at times...I may have made another selection.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 15, 2020
Hi, Lonups!
Thank you for your feedback. We are glad to know that your refrigerator is working well, except for your concerns with the sounds. Your feedback of the refrigerator is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
[This review was collected as part of a promotion.] Simply put the best bang for your buck. Plenty of room, adjustable shelving, recessed handles, stainless steel. Had to reverse the doors, no problem at all.
[This review was collected as part of a promotion.] Purchased this as a secondary garage fridge. Followed instructions thoroughly for setup (very easy), but noticed the foods in the freezer were still soft. Took the items out, let it sit another few days, put some bread to freeze back in the freezer, but it still never completely froze. Called support to schedule maintenance on the brand new fridge. Waited on hold for about 30 minutes until I reached a representative. He was very kind and helpful, though his computer wasn’t working right and it took another 15 minutes to schedule the repair. When the technician arrived, he simply said the issue was that the factory never plugged in the fan when it was being built. He was in and out in 5 minutes. Freezer and fridge now both work great. Would have given it 5 stars had I not had to go through the hassle of scheduling a repair on a brand new fridge. Would purchase again.
[This review was collected as part of a promotion.] The refrigerator broke after 6 months and getting someone out to repair it through the warranty has been more difficult than it should be.
Response from frigidaire.comBy Corletta, Outreach Social Specialist, September 23, 2020
Hi Krea, Thank you for making us aware of your recent experience. I regret to hear that your refrigerator is not performing as expected. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
[This review was collected as part of a promotion.] Bought my refrigerator without seeing it There is an amazing amount of space in this 18 cu fridge Easy to adjust shelves and easy to clean
[This review was collected as part of a promotion.] Bought this fridge 2 months ago and I couldn’t be more satisfied. The freezer keeps the frozen food preserved and the refrigerator seals in the cold excellently