Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
1
on September 8, 2025
Posted by: wenj
[This review was collected as part of a promotion.] Received brand new refrigerator, FFHT1835VS, August 28 & haven't been able to put food in it yet (9/8). Never worked properly- would not cool to normal temperatures & only got worse daily to not cooling at all- actually warm air coming out of freezer vents. Finally got service to come Sept 4th. Evaporator fan was not completely in bracket & was twisted & not able to move. Put fan back in bracket but still won't cool. Going to replace evaporator motor & circuit board in back to see if that will make refrigerator work properly. It's a lemon. Wish I could get a new refrigerator replacement rather than trying to fix refrigerator that might not be completely repairable. My old fridgidaire cooled perfectly, that's why I bought another fridgidaire, but will not buy fridgidaire again.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 10, 2025
We’re very sorry to hear about the trouble you’ve experienced with your new refrigerator and the inconvenience this has caused, Wenj. We certainly understand how frustrating it must be to face issues with a brand-new appliance, especially when it’s something as essential as your refrigerator. While we were unable to locate any contacts pertaining to your concern based on the information provided, we want to make sure your unit is working as designed. To better assist you, we kindly ask that you reach out to our Customer Care Team so we can review your case in detail and explore the best resolution available. You can connect with us through Live Chat at Frigidaire.com, or by calling us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. Once we have your model and serial information, we’ll be able to provide more personalized support and help move this forward. – Maria
[This review was collected as part of a promotion.] We bought the refrigerator/freezer for our guest house. It fits perfectly in the space and provides plenty of room for all our guests could need. Ice maker works well, also.
[This review was collected as part of a promotion.] I looooove my refrigerator. It came with my new home and its just right for my little family. It gets super cold and theres a LOT of space for being a smaller refrigerator. Definitely recommend
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 8, 2025
Thank you for your feedback! We’re thrilled to hear that your new refrigerator is the perfect fit for your family, keeps items very cold, and offers plenty of space. If you have any questions or need assistance, you can reach our live chat at Frigidaire.com or call 1-800-374-4432 (8 AM–8 PM EST). - Reed
[This review was collected as part of a promotion.] We bought an 18 cu. ft. refrigerator as a second refrigerator. It’s a backup to our main refrigerator. We keep an overload of food in it and it’s a great backup in the event the main one has issues which we have had in the past.
[This review was collected as part of a promotion.] Refrigerator is well lighted, very quiet when running and easily pushes across floor without damaging the floor. The shelves have multiple positions for optimum storage of items.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 2, 2025
Thank you for your wonderful feedback! We're delighted to hear that you’re enjoying the bright lighting, quiet operation, and versatile shelving of your new refrigerator. It’s great to know it moves easily without damaging your floors too. We truly appreciate you choosing Frigidaire and hope it continues to serve you well! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
[This review was collected as part of a promotion.] This new fridge is at least as loud as our decades-old unit. Seems to work well, hope it lasts as long as our old one. Biggest disappointment is the finish of the doors. VERY easily scratched, don’t even think about fridge magnets on the front. Might have considered a different model if we knew.