Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Average customer rating
4.5
(2,012 Reviews)
Rating breakdown 2,012 reviews
5 Stars
1,365
4 Stars
420
3 Stars
92
2 Stars
42
1 Star
93
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
4
Basic but quality
on August 24, 2020
Posted by: EE75
[This review was collected as part of a promotion.] Purchased this as a secondary garage fridge. Followed instructions thoroughly for setup (very easy), but noticed the foods in the freezer were still soft. Took the items out, let it sit another few days, put some bread to freeze back in the freezer, but it still never completely froze. Called support to schedule maintenance on the brand new fridge. Waited on hold for about 30 minutes until I reached a representative. He was very kind and helpful, though his computer wasn’t working right and it took another 15 minutes to schedule the repair. When the technician arrived, he simply said the issue was that the factory never plugged in the fan when it was being built. He was in and out in 5 minutes. Freezer and fridge now both work great. Would have given it 5 stars had I not had to go through the hassle of scheduling a repair on a brand new fridge. Would purchase again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compacted but roomie with great access to interior
on August 24, 2020
Posted by: Foof24
[This review was collected as part of a promotion.] Purchased last month. Nice appearance, good price and with the reliability of Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken and can't get service
on August 24, 2020
Posted by: krea
[This review was collected as part of a promotion.] The refrigerator broke after 6 months and getting someone out to repair it through the warranty has been more difficult than it should be.
Response from frigidaire.comBy Corletta, Outreach Social Specialist, September 23, 2020
Hi Krea,
Thank you for making us aware of your recent experience. I regret to hear that your refrigerator is not performing as expected. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
Thank you for making us aware of your recent experience. I regret to hear that your refrigerator is not performing as expected. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy Refrigerator
on August 24, 2020
Posted by: cissy1875
[This review was collected as part of a promotion.] Bought my refrigerator without seeing it
There is an amazing amount of space in this 18 cu fridge
Easy to adjust shelves and easy to clean
There is an amazing amount of space in this 18 cu fridge
Easy to adjust shelves and easy to clean
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase!!!
on August 24, 2020
Posted by: Derekperry6
[This review was collected as part of a promotion.] Bought this fridge 2 months ago and I couldn’t be more satisfied. The freezer keeps the frozen food preserved and the refrigerator seals in the cold excellently
Written by a customer while visiting frigidaire.com
Customer Rating
5
My fridge is so awesome!! I love it!!
on August 23, 2020
Posted by: Alaina
[This review was collected as part of a promotion.] I love my fridge, it is so cool and does the best job. And beautiful!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on August 23, 2020
Posted by: Adam8919
[This review was collected as part of a promotion.] So far so good hoping it lasts a long time.. it was a good price so hopefully it last
Written by a customer while visiting frigidaire.com
Customer Rating
3
Would buy a different model
on August 23, 2020
Posted by: KW157
[This review was collected as part of a promotion.] It keeps everything very cold but has a few faults. It’s a bit noisy when running, I have frost in freeze on the seal at the top of the door.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 23, 2020
Hello, KW157. I am sorry to hear you are noticing a few issues with your refrigerator. Rest assured, I’m confident we can help! If you notice frost around the freezer door, check the rubber gasket to ensure its clean and sealing around the cabinet. Frost usually occurs if warm humid air is entering somewhere. There are also a few sounds to expect to hear when the refrigerator is operating properly. You can view a quick video on those noises at https://youtu.be/eD7imT3w4bw. If the noise isn’t listed, join us at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via our Live Chat support on the website. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com