Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
5
Great fridge for a second fridge.
on September 27, 2020
Posted by: Katcant
[This review was collected as part of a promotion.] this is a great fridge for a second fridge. the freezer part fits alot. The fridge part is a little small but great for my purpose.
[This review was collected as part of a promotion.] I love the refrigerator itself but we are waiting for a replacement due to a problem with the door. It "pops" loudly every time it is opened and was determined to have been installed incorrectly, unfortunately. I do love the space in this refrigerator and especially the door storage shelves. The stainless steel shows fingerprints very easily, though.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 3, 2020
We appreciate hearing your experience, Ramona. However, we are saddened to learn that you are requiring a product replacement due to the door not operating properly. This was not the first impression we were aiming to make.
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
[This review was collected as part of a promotion.] My mother is loving her new Frigidaire refrigerator. She especially likes the bight lighting and the deep doors. It’s the perfect size for her small kitchen.
The comparison to the old refrigerator I replaced is phenomenal
on September 23, 2020
Posted by: Katmary
[This review was collected as part of a promotion.] I was so impressed with how quiet it runs & once I brought it to temperature & loaded my foods had to turn it to minimal energy usage. Distribution of cold is so even I can hardly believe the difference from the one I replaced. Had a couple of neighbors over to show it off!
I bought this in July 2020 and followed the instructions as per the guide. Fridge and freezer is not cooling. Technicina came to check and has advised will order parts for repair. According to Frigidaire, it will take about 2 weeks to have the technician come on site for repair. They do not have a solution for situation like this. How can someone survive without a fridge for even a day? All my food got destroyed and I had to garbage everything but frigidaire doesn't care about that. All I hear from them is we take care of repair. This is a part of "REPAIR SITUATION" and YOU ARE NOT TAKING CARE OF IT. Extremely disappointmented with the service.
Response from frigidaire.comBy Online Outreach Specialist, October 20, 2020
Oh no, Chitra! We're sorry to hear that your refrigerator hasn't performed as expected. We'd like to help and review your unit's service history to see what assistance might be available. Please look for our email communication to you shortly. Kindly, Courtney