Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Average customer rating
4.5
(2,014 Reviews)
Rating breakdown 2,014 reviews
5 Stars
1,366
4 Stars
421
3 Stars
92
2 Stars
42
1 Star
93
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
1
on April 11, 2022
Posted by: Gueras
[This review was collected as part of a promotion.] It's stopped working
Response from frigidaire.comBy Online Outreach Specialist, April 12, 2022
Oh no, Gueras! We truly apologize for learning that your refrigerator is not operating properly. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
First Ever New ‘Fridge
on April 11, 2022
Posted by: Peons5050
[This review was collected as part of a promotion.] Love it . Drawers and everything!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 8, 2022
Posted by: Patti 255
[This review was collected as part of a promotion.] It’s so exciting to have a new fridge ! I’m 75 yrs. Old and it’s actually my first new one . It’s so nice to have such a great product and so nice looking.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on April 7, 2022
Posted by: Greatwarrior
[This review was collected as part of a promotion.] I love all the space I have would highly recommend it for anyone
Written by a customer while visiting frigidaire.com
Customer Rating
1
NEVER BUY IT
on April 7, 2022
Posted by: Ahmad4140wood
Went bad after 4 months...interior freon leak...60 days and still not fixed under warranty...WHAT A SHAME
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , April 8, 2022
Oh no! We are saddened to learn that you have had such an issue with your fridge so soon. This is not the experience we want for our Frigidaire family. We would be glad to help. Upon doing some digging, we can see that a new appointment has been set up and is scheduled soon. We are confident that our team will handle this matter effectively and efficiently. Please reconnect with us if there are any problems. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken "new" fridge
on April 7, 2022
Posted by: jed62
I've lived in my home for 2 months. I noticed after first couple of weeks that the fridge didn't seem to be as cold as it should. Slowly became obvious it wasn't cooling correctly. Tech came out and felt it was low on freon and needed a part. Upon returning, freon was slightly low, so diagnosed thermostat wasn't working. This should not be happening with a new fridge and has been extremely inconvenient. Freezer is serving as frig now with limited space.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, April 8, 2022
Hello, jed62!
We're sorry to hear you are having this experience, especially with a new refrigerator. This certainly isn't what we would want for you and understand having your appliance working at its best for you and your family. If the scheduled repair doesn't resolve your concerns, please feel free to contact us via Live Chat on Frigidaire.com. We're available Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
We're sorry to hear you are having this experience, especially with a new refrigerator. This certainly isn't what we would want for you and understand having your appliance working at its best for you and your family. If the scheduled repair doesn't resolve your concerns, please feel free to contact us via Live Chat on Frigidaire.com. We're available Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value
on April 7, 2022
Posted by: Soco55
[This review was collected as part of a promotion.] The fridge does exactly what I hoped for. It keeps all my groceries nice and fresh and I like the space available and the option to move my shelving around is perfect.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Still nice
on April 7, 2022
Posted by: Juakeita
[This review was collected as part of a promotion.] After following the instructions step-by-step the fridge is fully functioning however the recommended temperature is still too cold and the refrigerator is still freezing food under the recommended temperature setting.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, April 8, 2022
Oh no, Juakeita! We’re saddened to learn about your issues with the refrigerator. We’d like to help you with these issues. We’ve sent an email to gather more information and look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com