Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
5
New 18.3 refrigerator
on November 24, 2022
Posted by: Kiwi44
[This review was collected as part of a promotion.] I love my refrigerator, it cool and freezes perfectly and frigidaire customer service has been on great
After replacing the start relay and capacitor trying to diagnose the problem, it turns out the compressor has died. Two years old. I've never had a fridge compressor die after two years. The cost to replace a compressor is almost the price of a new fridge so now we have to go buy a new one. I'll never buy another frigidaire again. There's a reason the manufacturer warranty is only a year.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, November 28, 2022
Hello Chris8320! We regret to hear about your experience with this unit. We understand your concerns and would like an opportunity to research more and review the options available for assistance. At your earliest convenience, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287, Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
[This review was collected as part of a promotion.] I am somewhat disappointed in the cheapness of the materials used to construct the inside parts of the refrigerator; especially since over time these will get a tremendous amount of use. The plastic used to hold the shelves is very flimsy compared to my smaller GE.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 21, 2022
Hi, Shelley57! We appreciate your feedback on the experience with your refrigerator. Our team will evaluate your review to help in implementing future design improvements to our product lines. We're here if you have any questions or concerns about using your new appliance. Please feel free to Chat with us on Frigidaore.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
[This review was collected as part of a promotion.] This Frigidaire is wonderful. So much space in the fridge and the freezer. My old fridge didn’t have this much room. It keeps everything cold in the Fridge and everything froze in the freezer. Plus you can set the temperature on the drawers in the fridge. I so in love with this Frigidaire. I was upset when the handles feel off the old one.. The new one was built without handles yes. I give this Frigidaire 5 stars because it’s the bomb.
[This review was collected as part of a promotion.] We love this refrigerator, a great upgrade from previous one. Great interior space, brightly lit, easy to find items, and roomy without being divided into fussy cubby-holes. But when we open the freezer compartment, it is hard to see what's in there--there is no interior lighting! We had to reorient our overhead lights to get a glimpse inside, not too convenient. Oh well, guess we have to be more "organized" or labeled to know what's there!?
[This review was collected as part of a promotion.] So dissapointed with this model. We are elderly on a fixed budget. After 17 months it began making a humming and clicking noise. Repairman replaced starter. Still didn't cool. Replaced run capicitor but making same noise and stopped cooling. Repair shop said compressor quit and not worth fixing. I am not accepting this story. This was a great fridge to meet our needs. Being out of warranty had to call 9 repair shops before anybody would come. We have now been a month with it and cannot afford another one. There are no authorized repairmen in our area so I assume nobody knows what they are doing!
Response from frigidaire.comBy Christy, Online Outreach Specialist, November 18, 2022
Hi, Bill! We never like to hear of one of our appliances not working as it should and apologize for the inconvenience. We would be more than happy to see what options may be available to you to resolve this issue. Please look for an email from us as we are committed to helping you. ~ Christy