Customer Reviews for Frigidaire - 19 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
5
Great Fridge, great deal
on June 26, 2022
Posted by: Portage Pirate
[This review was collected as part of a promotion.] We purchase this as a secondary unit with more space than we had. Love the space in the door shelving and the freezer is very spacious.
Got this fridge in April, 2022 and at first the ice maker worked. It no longer works.
Response from frigidaire.comBy Christy, Online Outreach Specialist, June 28, 2022
Hi, there! We apologize for the issue that you are experiencing with your ice maker. Below are a few things to check just to make sure that nothing has been missed. • Check to make sure that the On/Off feature for the ice maker is enabled • Check to make sure that the water supply line is not kinked • Check the filter to make sure that it is not clogged • Check the water inlet valve to make sure that there are no issues there • Check the thermostat, if the temperature is not at the factory setting, this could cause the ice maker to not produce ice. It’s best to maintain your ice maker between 0-5°F. If you have checked everything off of this list, and the ice maker is still not working properly, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. ~ Christy
[This review was collected as part of a promotion.] Fridge was part of new home delivered from Greg Tilleys in Bossier, has damage to unit that haven't been able to get repaired.....entire side of fridge paint rubbed down to bear metal and doors are really hard to close....
Response from frigidaire.comBy Christy, Online Outreach Specialist, June 28, 2022
We are sorry to learn about this experience with your refrigerator. We would love to speak with you one on one to find a resolution to this concern. At your earliest convenience, please contact us directly via live chat on our branded page or by calling us at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. – Christy
I have 4 fridges without icemakers that I can't use, I can't find new icemaker kits
Response from frigidaire.comBy Kiara, Online Outreach Specialist, June 23, 2022
Hello Valued Customer! We are sorry for your trouble and would be glad to assist you. Please note this ice maker type has been identified with a possible safety issue and is currently unavailable for purchase. While we cannot provide an exact date on when a replacement ice maker will be available, we are working closely with our supplier and will know shortly. Please keep in touch with your retailer or us for details on when it may be available for purchase. We appreciate your patience during this time. For additional help, please do not hesitate to reach out to us at 800-374-4432. We are available Monday – Friday 8:30am-8pm EST. Kindly, Kiara
[This review was collected as part of a promotion.] Too loud. Does not even seem like a modern fridge. Would not buy again.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, June 21, 2022
Hi, leeronb. We’re sorry to learn the experience with your new refrigerator hasn’t gone as expected. The sounds you are noticing normally indicate your appliance is operating correctly. When the surrounding noise is low, you might hear the compressor running while it cools the interior. Some surfaces on floors, walls, kitchen cabinets, or open kitchen plans may make these noises more noticeable. For further details about the type of sounds your refrigerator may produce. Please watch this short video (https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Noises/). Should you have any additional questions, please reach out via Live Chat! We’ll be happy to help! -Derrick
[This review was collected as part of a promotion.] We bought this for the basement and overflow at certain times of the year. It is doing exactly what we need.