Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with In-Door Water and Ice - White
Average customer rating
4.1
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
33
4 Stars
19
3 Stars
10
2 Stars
1
1 Star
5
77%of customers recommend this product.
(
27 out of
35)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with In-Door Water and Ice - White
Customer Rating
4
Nice, but left door needs to be fully open!
on December 6, 2025
Posted by: DonnaR
[This review was collected as part of a promotion.] I really like the new refrigerator but the left door automatically starts closing unless fully opened. The right door is ok. Can open and it stays put enough to look inside. Just seems odd you need that the doors do not function in the same way
to do is just grab something! inside!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic Fridge!
on December 3, 2025
Posted by: cojo18
from Chicago, IL
We are in LOVE with this fridge! We’ve had it for about a month and have absolutely zero issues. It’s perfect.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Looking, No Prints, Great Size
on December 2, 2025
Posted by: julieleaa0_2903
[This review was collected as part of a promotion.] This is a very attractive and adjustable refrigerator to accommodate many different sized things. The lighting is excellent with the see through shelves to find items. The finish on the exterior is superb and doesn’t show finger prints. I love the outside water and ice dispenser, the display tells how many ounces are dispensed which is excellent for precise measuring. It is very energy efficient also. I really like having the freezer on the bottom which has two drawers that easily slide out with nice compartments. This refrigerator isn’t as deep as our old one but accommodates everything just fine. This is a very nice counter depth refrigerator and I highly recommend it.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's OK for a rental.... but
on November 29, 2025
Posted by: DeeCue
from Conway, SC
[This review was collected as part of a promotion.] We got it for a short term rental. It's fine for that, but given the space of the fridge there is not a whole lot space for jugs of OJ, etc. The drawers are odd opening handles. There are a lot of shelves, but there is not enough room to adjust them to put anything tall on them. The bins on the door should be deeper. I don't think a gallon of milk can fit on them. The tray under the ice maker/water dispenser is plastic and had to remove to clean. The freezer suffers the same issue: Overall it looks spacious, but there is not a whole of room for storage. The ice are the small cubes (I miss large cubes from the past). For the price it is OK, but if I had a family of 4 that had to use this as their every day fridge, I'd say it's not spacious enough.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Needs to be recalled
on November 29, 2025
Posted by: KMCO
from Denver, CO
Deli drawer goes off track every time I open and close. This results in the doors of the refrigerator not being able to close because it is sticking out. Clearly a faulty design problem. Do not make this refrigerator your problem.
Response from whirlpool.comBy Branded Team, Consumer Care, December 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 852842
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Generally happy with it.
on November 26, 2025
Posted by: lsgc
from New Mexico
[This review was collected as part of a promotion.] I love the way it's organized, with lots of ways to sort stuff out. Fits perfectly in the space, and I like the narrower depth so that it doesn't stick out so far beyond the cabinets.
The water dispenser is not dispensing water sometimes, so I need to get that taken care of, but it's a holiday weekend so it's going to have to wait until next week. How responsive they are in getting that fixed will have a lot to do with how I feel afterward.
The water dispenser is not dispensing water sometimes, so I need to get that taken care of, but it's a holiday weekend so it's going to have to wait until next week. How responsive they are in getting that fixed will have a lot to do with how I feel afterward.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious and exactly what I needed
on November 17, 2025
Posted by: shaniceb23_6170
[This review was collected as part of a promotion.] Really nice and super spacious. Cools evenly, runs quietly, the shelves are easy to adjust, and the freezer holds more than expected. The ice maker works fast and overall it’s been great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this refrigerator!
on November 15, 2025
Posted by: melissad648_3629
[This review was collected as part of a promotion.] I can’t say enough good things about this fridge! It has some removable shelves so you can customize the layout. The ice maker in the door is tucked away nicely and doesn’t take up a lot of space. The front water dispenser allows you set how many ounces of water it dispenses and then counts down as water is dispensed into your cup. The freezer is spacious and designed well. It even has a pizza compartment! Easy to set temperatures for fridge and freezer. Love this refrigerator!
Written by a customer while visiting whirlpool.com