Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 29 cu. ft. Family-Sized Capacity French Door Refrigerator with Flexible Temperature Drawer - White
Average customer rating
4.2
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
14
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
1
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Whirlpool - 36 in. Wide 29 cu. ft. Family-Sized Capacity French Door Refrigerator with Flexible Temperature Drawer - White
Customer Rating
2
very poor dispenser
on September 24, 2026
Posted by: MGB3015
[This review was collected as part of a promotion.] The doors are misaligned by as much as 1/4". I would have included a photograph below, but this rating will not allow me to upload a picture. Additionally, the refrigerator was delivered without a splash tray under the dispenser, so it easily splashes water on the floor, because the water dispenser lever is too close to the where the water is discharge, so you cannot push a cup against the lever. This is very annoying
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 28, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. Please see the following for some troubleshooting tips:
Doors Not Aligned - Refrigerator Possible Solutions
Importance of Proper Leveling and Alignment
A refrigerator that is not level or has improperly aligned doors may lead to:
Doors being unable to close or seal properly
Frost build-up
Temperature fluctuation
Incorrect contact with the door switch
1. Level the Refrigerator
Before adjusting the doors, the refrigerator must be properly leveled (side-to-side and front-to-back) for overall proper operation.
Refer to your Owner's Manual or Installation Instructions for specific leveling information.
Use a level to ensure the refrigerator is flat.
Check that the floor underneath is also level; shims may be needed if the floor is uneven.
2. Check Food Storage in Doors
The doors are designed to be slightly uneven when empty to account for the weight of food. Adding food to the doors can help them align properly.
3. Adjust the Doors
Once the refrigerator is level, the doors can be adjusted. Instructions for adjusting the doors are found in your Owner's Manual or Installation Instructions.
For additional troubleshooting information, please visit: https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Door_Concerns/Door_Alignment/Doors_Not_Aligned_-_Refrigerator
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 25091996.
We’re looking forward to hearing from you.
Marie Q
Doors Not Aligned - Refrigerator Possible Solutions
Importance of Proper Leveling and Alignment
A refrigerator that is not level or has improperly aligned doors may lead to:
Doors being unable to close or seal properly
Frost build-up
Temperature fluctuation
Incorrect contact with the door switch
1. Level the Refrigerator
Before adjusting the doors, the refrigerator must be properly leveled (side-to-side and front-to-back) for overall proper operation.
Refer to your Owner's Manual or Installation Instructions for specific leveling information.
Use a level to ensure the refrigerator is flat.
Check that the floor underneath is also level; shims may be needed if the floor is uneven.
2. Check Food Storage in Doors
The doors are designed to be slightly uneven when empty to account for the weight of food. Adding food to the doors can help them align properly.
3. Adjust the Doors
Once the refrigerator is level, the doors can be adjusted. Instructions for adjusting the doors are found in your Owner's Manual or Installation Instructions.
For additional troubleshooting information, please visit: https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Door_Concerns/Door_Alignment/Doors_Not_Aligned_-_Refrigerator
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 25091996.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient Refrigerator
on September 22, 2026
Posted by: Papadoods
[This review was collected as part of a promotion.] It is very silent and cools quickly. It has a spacious freezer and refrigerator and ice cubes forms quickly. We replaced our old ref because it is quite noisy and not efficient anymore. Our Whirlpool ref now is energy efficient and has led light that uses less electricity.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
“Smart Features, Great Cooling, and Beautiful Desi
on September 20, 2026
Posted by: “The Stainless Star”
[This review was collected as part of a promotion.] The Whirlpool French‑door refrigerator stands out for its thoughtful design and reliable performance. The spacious layout makes it easy to organize groceries, and the full‑width pantry drawer is perfect for deli items, snacks, and party trays. The fingerprint‑resistant stainless finish keeps the exterior looking clean. Inside, the LED lighting is bright and evenly distributed, and the humidity‑controlled crispers do a great job keeping produce fresh. Temperature management is consistent, and the Accu-Chill system cools quickly when the doors have been opened. Overall, it’s a feature‑rich refrigerator that balances convenience, storage flexibility, and dependable cooling.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the exterior drawer and the freezer lay-out.
on September 19, 2026
Posted by: Jack3034
[This review was collected as part of a promotion.] Product has exceeded my expectations in all areas except one. This unit makes a loud whistling noise when filling the ice tray with water. It doesn’t make the noise when dispensing water through the door. All other features seem to work great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on September 18, 2026
Posted by: HST4355
[This review was collected as part of a promotion.] This is our first Whirlpool refrigerator and we are pleased with it so far. It is less noisy than our old one, except when the water is added to the ice maker. We love the bottom freezer access, and the middle drawer is great for grabbing often used items like sodas.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on September 17, 2026
Posted by: BJ2026
[This review was collected as part of a promotion.] I like the product, it have huge space that was looking for it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Appearance and Features
on September 17, 2026
Posted by: tom937
[This review was collected as part of a promotion.] Replaced a 20-year old refrigerator with a new Whirlpool counter-depth unit. Reached temperature quickly and had a full bin of ice cubes within 24 hours. Love the appearance, the digital readout, ice-maker and water dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Few adjustments needed
on September 17, 2026
Posted by: silver lake
[This review was collected as part of a promotion.] the refrigerator is great in size few little dislikes the ice bin on the door seems to drip water after getting ice cubes so the water has left a small stain and your wiping the wate up. the freeze seems to have mositure in it leaving items looking like ice on them. I enjoy the middle draw
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com