Customer reviews from maytag.com
Maytag - 33 in. Wide 21 Cu. Ft. Top-Freezer Refrigerator with Garage Mode - White
Average customer rating
2.9
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
1
4 Stars
1
3 Stars
4
2 Stars
0
1 Star
2
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Maytag - 33 in. Wide 21 Cu. Ft. Top-Freezer Refrigerator with Garage Mode - White
Customer Rating
3
Maytag 33-Inch Wide Top-Freezer Refrigerator with
on October 26, 2026
Posted by: CSARRIS
[This review was collected as part of a promotion.] Snack tray keeps falling off the slides making it useless. Butter storage area does not alloe butter tubs to fit with cover attached. Cover had to be removed for tubs to fit.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
1
on October 16, 2026
Posted by: bomp
[This review was collected as part of a promotion.] I made the mistake of bying the name and size without even looking inside when i replaced my 24 year old maytag fridge. thisnew one has no egg tray, the snack tray falls off,you have to bend down to locate anything on the top shelf, you can't adjust the door to close by its self. all the plastic seems cheap !!!!! the only thing it has a ten year warrranty on compresser ??
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, October 19, 2026
Thank you for your review. We regret to hear that your Refrigerator design is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25313098, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25313098, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
1
Plastic bad
on October 15, 2026
Posted by: Fix plastic inside
[This review was collected as part of a promotion.] The plastic inside is cheep. The draws fall completely out. The refrigeration and freezer work aok. The plastic is bad.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, October 16, 2026
Thank you for taking the time to share your feedback. We are truly sorry to hear that your Refrigerator's design is not meeting your expectations. If you have any questions or need assistance, please feel free to reach out to us using any of the following options:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out via social media (Facebook or Instagram), please include your case number, #25308658, along with a summary of your issue.
We look forward to assisting you!
Marie Q
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out via social media (Facebook or Instagram), please include your case number, #25308658, along with a summary of your issue.
We look forward to assisting you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
4
Love all the features.
on October 15, 2026
Posted by: Heinke
[This review was collected as part of a promotion.] The refigerator has a snack dawer that did not fit right. It would fall down anyime you put a few snacks in it,
The dealer came out and will replace the drawer. Hopefully the design has been addressed and the new one will perform properly.
The dealer came out and will replace the drawer. Hopefully the design has been addressed and the new one will perform properly.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
3
Embarrassing Drawer Design
on October 11, 2026
Posted by: Ivanov
Good cooling, nice capacity but lousy snack/meat drawer design. Drawer falls out if you try to open it or put virtually anything in it. Maytag USED to be premium quality.
This design is an embarrassment!
This design is an embarrassment!
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
3
Meat Drawer falls out
on August 1, 2026
Posted by: MFRITS
The meat drawer in this unit falls out when just pulling it out. I've contacted the seller for a hopeful fix but the only solution will be a different design. All plastic is less than what I've always had in my refrigerators. The unit cools ok and also makes ice as advertised. This drawer is a problem. Cheaply made - JUNK.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
3
snack drawer disfunction; fridge keeps good temps
on July 19, 2026
Posted by: RLSS
[This review was collected as part of a promotion.] The snack drawer initially kept falling down, but an adjustment by a repair person remedied this problem for two days. So now we aren't sure what the fix will be. Freezer shelf has a gap at the back, so small things fall off the back of it. The refrigerator functions well and is keeping things at perfect temps for both compartments, even when door is opened frequently. Compressor warranty is a very good thing for this refrigerator.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Team, Consumer Care, July 10, 2026
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to use any of the options below:
Facebook: http://spr.ly/6428BE3cmg
Instagram: http://spr.ly/6420BE3cmi
Live Chat: http://spr.ly/6421BE3cmc (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 984700
We’re looking forward to hearing from you.
Jacob W.
Facebook: http://spr.ly/6428BE3cmg
Instagram: http://spr.ly/6420BE3cmi
Live Chat: http://spr.ly/6421BE3cmc (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 984700
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting maytag.com
Customer Rating
5
So far, so good
on July 10, 2026
Posted by: StuartinWI
[This review was collected as part of a promotion.] This was for a garage ready refrigerator/freezer replacement. We bought local rather than the big box store. Slightly more expensive but service was key. Ticked all the boxes that we were looking for. Setup instructions are lacking in coverage and it only took two calls to the store to get back on the right track.
Guess the days of setting up are gone.
I would recommend this to a friend!
Written by a customer while visiting maytag.com