Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 29 cu. ft. Family-Sized Capacity French Door Refrigerator with Flexible Temperature Drawer - Print Resist Blk Stnlss
Average customer rating
4.2
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
27
4 Stars
17
3 Stars
8
2 Stars
1
1 Star
2
79%of customers recommend this product.
(
31 out of
39)
Customer Reviews for Whirlpool - 36 in. Wide 29 cu. ft. Family-Sized Capacity French Door Refrigerator with Flexible Temperature Drawer - Print Resist Blk Stnlss
Customer Rating
1
Avoid - Water leaking problems from day 1
on August 23, 2026
Posted by: filet
[This review was collected as part of a promotion.] I wish I could go lower with my rating. I usually do not write reviews but my experience with a brand new Whirlpool Fridge that continuously leaks water requires a red flag. I thought I had done all my research and believed that Whirlpool was a dependable brand, unfortunately it is not the case. Since the unit was installed there has been a small and persistent leak inside the fridge from the water filter casing. We have twice had service to try and fix the issue without success. I so want a redo because as a consumer my experience has been beyond poor and I'm done with Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 26, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Refrigerator leaking water. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24683969.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24683969.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on July 29, 2026
Posted by: ElmerFudd00
[This review was collected as part of a promotion.] Love the three separate compartments. Keeps everything the correct temperature.
The small ice cubes are nice.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Icemaker
on July 25, 2026
Posted by: Jimmy SC
[This review was collected as part of a promotion.] Icemaker makes loud noise, like fax machine, when filling up with water. It's so loud you can hear it in the next room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 24, 2026
Posted by: Welder 2465
[This review was collected as part of a promotion.] Great unit except how darn slow it makes ice . Had it a few weeks now and it may get a quarter of the way full .
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this fridge.
on July 23, 2026
Posted by: Will's fridge
[This review was collected as part of a promotion.] Works well. No issues so far. Lots of room. Keeps everything cool. Easy to access. The filter works well. Ver flexible and easy to organize.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great design for sure.
on July 22, 2026
Posted by: RickA2026
[This review was collected as part of a promotion.] Excellent design. Works exceptionally well. Highly recommend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Features
on July 22, 2026
Posted by: Newfie Boy
[This review was collected as part of a promotion.] 1.) Filtration could be better, no air filters for the cooling compartment, have to resort to the using baking soda to keep freshness.
2.) Fixed drawer in bottom of freezer is fixed, should be movable to accommodate bins.
3.) Water dispenser is too tight to the push bar, hard to get coffee pot and large water cups under spigot.
4.) Ice dispenser has same problem as water spigot, too tight to push bar.
5.) Overall, the fridge is somewhat noiseless, but makes a loud humming sound at times.
6.) Plenty of storage space in cooling drawer, upper compartment and freezer.
2.) Fixed drawer in bottom of freezer is fixed, should be movable to accommodate bins.
3.) Water dispenser is too tight to the push bar, hard to get coffee pot and large water cups under spigot.
4.) Ice dispenser has same problem as water spigot, too tight to push bar.
5.) Overall, the fridge is somewhat noiseless, but makes a loud humming sound at times.
6.) Plenty of storage space in cooling drawer, upper compartment and freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features and Layout
on July 17, 2026
Posted by: Elmerfudd
[This review was collected as part of a promotion.] The refrigerator compartments keep their items to the different temperatures we chose on the panel. Shelving has only a few adjustments, but their locations don't warrant any changes. We never had to adjust our previous refrigerator even though it had more shelf height options. The door water and ice dispenser work great. We use our finger to activate the water dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com