Customer reviews from Dyson
Dyson - Clean+Wash Hygiene Wet and Dry Hard Floor Cleaner - Prussian Blue/Copper
Average customer rating
4.9
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
29
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
28 out of
29)
Customer Reviews for Dyson - Clean+Wash Hygiene Wet and Dry Hard Floor Cleaner - Prussian Blue/Copper
Customer Rating
5
Took Me a Few Uses, But Now I Love It
on March 5, 2026
Posted by: Mimimille
Gender:Female
[This review was collected as part of a promotion.] At first I honestly didn’t love this machine. It felt a little slower than just grabbing a mop, and I wasn’t sure if it was worth the extra time. I decided to keep using it for a while before making a final opinion, and I’m really glad I did because it completely changed my mind. The cleaning is actually much more thorough than a regular mop. Instead of just pushing dirty water around, it puts clean water on the floor and then sucks up the dirty water along with any debris. I have four dogs so there is always dog hair in my house. Even after sweeping and thinking my floors were clean, this machine proved otherwise. It picked up a surprising amount of hair and debris that I didn’t even see. Emptying the dirty tank is really easy and keeping the machine clean has been simple as well. I also noticed that my house smells a lot fresher when I use it. The Dyson probiotic cleaning solution really helps eliminate pet odors. One thing to keep in mind is that on one full tank of clean water you will probably need to empty the dirty tank about twice. That wasn’t a big deal for me but it is something to know. The battery also charges pretty quickly. The self cleaning mode is great, but after running it I still like to give the parts a quick rinse. I think that is mostly because I have so many animals and there is just more hair and debris in my house than normal. One feature I really love is that the head goes completely flat. I can clean under my table, under cabinets, and around furniture without having to move a bunch of chairs. My mop definitely struggles to reach those areas. It also handled tougher spots and debris really well. One thing I noticed is that when the battery gets to around 75 percent it sometimes flashes the low battery warning even though there is still plenty of run time left. I tested it a few times and it continued to run for the full remaining time, so it seems like it might just be a small glitch with the battery indicator. Overall I’m really happy with this product. It took a little time to get used to it, but now that I have it I definitely prefer it over using a traditional mop. gifted by dyson complimentary from dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Hi there, its fantastic to read how our cleaner surprised you and made life a bit easier in a busy, pet-friendly home. Thanks for your honest feedback on emptying the dirty tank and your note about the battery indicator we appreciate the heads-up. If you need any advice or run into any issues, our team is only a chat or call away. Thank you again for your trust and for going on this cleaning journey with us!
Written by a customer while visiting Dyson
Customer Rating
5
Great for hard floors!
on March 5, 2026
Posted by: MartinBrosMama
Gender:Female
[This review was collected as part of a promotion.] gifted by dyson Our house is entirely hard wood floors(with a few area rugs) With 2 kids, 2 adults and 2 cats they get a lot of wear and tear. Keeping them entirely clean seems like a never ending, daunting task. This Dyson works like a mop and vacuum in one(but just for your hard floor surfaces) It comes with a charging station. That is so nice to not have to find an outlet and drag a chord around. It’s quiet and lightweight when in use. Easy to set up and use right out of the box. Just watch it around chords and fabric because it did get a good suction on my phone charger and shower curtain! This is well worth the money if you have majority or all hard floors.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Hi there! Thanks so much for sharing your experience and for rating your Dyson. We’re delighted to hear how well your machine is handling all the activity in your busy household, and it’s great to know the cordless design and easy setup make cleaning your hardwood floors feel a little less daunting. Your practical tip about watching out for cords and fabric is spot on! We really value your feedback and are glad our technology is making a real difference for you and your family. Thanks again for choosing Dyson to help keep your home at its best.
Written by a customer while visiting Dyson
Customer Rating
5
Amazing!
on March 11, 2026
Posted by: Niomi
Gender:Female
[This review was collected as part of a promotion.] This was complimentary from Dyson. This Dyson floor cleaner is amazing! It is so easy to use. Cleaned my floors super quickly, was extremely quiet and was so easy to clean up. I just put it together right out of the box, filled up the little chamber with water, turned it on and cleaned my floors. At the end I dumped out the dirty water which was super gross. I thought my floors were clean before. And then I put it in the little docking station and ran it through a self clean. It was really easy and so nice.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing product
on March 4, 2026
Posted by: Leahivm
Gender:Female
[This review was collected as part of a promotion.] It’s incredibly easy to use and makes everyday chores so much less stressful. I love how the roller picks up all the dirt and stains from the floor, even pet hair that a vacuum can’t always catch. It’s super lightweight and very easy to use and clean. Another thing I love is that you can clean under furniture without having to move it because it flattens out very easily. The only minor downside is that you have to refill the tank a few times, but honestly, it’s still so much better than squeezing out a traditional mop. gifted by dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you so much for your wonderful review and for sharing how much easier the Dyson Clean & Wash has made your daily cleaning routine! We’re thrilled to hear it effortlessly tackles dirt, stains, and pet hair, and that features like its lightweight design and ability to clean under furniture are making such a difference. Your note about refilling the tank is appreciated too—it helps us keep improving. We’re so glad you’re enjoying the product, and we truly value your recommendation. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Customer Rating
5
It’s Perfect!!
on March 5, 2026
Posted by: Smkhan123
Gender:Female
[This review was collected as part of a promotion.] gifted by dyson. This is seriously the best thing that I have used for my hardwood floor. Makes cleaning a breeze and fits those tricky corners so perfectly for a deeper clean. The machine is super easy to use, to clean and to maintain. My floors are squeaky clean without the fear of any damage. Steering is so easy because it moves that smoothly. I’m Obsessed
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you so much for your fantastic review! We’re thrilled to hear that your Dyson is making hardwood floor cleaning effortless and that features like its easy steering, ability to reach corners, and gentle but thorough cleaning are standing out for you. It’s wonderful to know you’re enjoying both the results and the ease of use. We appreciate your kind words and enthusiasm. Thanks for letting us be part of your cleaning routine!
Written by a customer while visiting Dyson
Customer Rating
5
Great for everyday life
on March 10, 2026
Posted by: denisch08
Gender:Female
[This review was collected as part of a promotion.] Let me start by saying I am a mom of three little kids and currently pregnant so I always look for products that are going to make my daily life so much easier for me and that don’t have me using multiple products just to clean my home. This was gifted by Dyson and I am so thankful, let’s start off with how incredibly easy it is to put this together just a couple snaps and it’s ready to use! Dyson makes it so easy and convenient since it already provides solution and the vacuum comes charged so you can get to cleaning right away. My entire home has hard flooring it seriously takes me like 10 minutes to clean my entire place with this Wash and clean vacuum. I love that it has a max option so you can use it on areas that are slightly tougher or have extra dirt. Also wanna mention how incredibly fast this dries so I don’t have to be waiting several minutes for the floor to be ready to walk on again. The heat dry technology that this uses to clean the role after use is so amazing. I also want to mention lastly that it is very quiet, My husband works from home and every time I’ve used this he has not even noticed that I’m using it which I appreciate. This is a must have and is used every single day here.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 13, 2026
Thank you so much for sharing your feedback. It’s wonderful to hear how the Dyson Wash and Clean vacuum is helping you simplify your routine, especially with a busy home and three young children. We are grateful for your feedback and proud that Dyson is making a difference in your daily life. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Customer Rating
5
amazing
on March 11, 2026
Posted by: martharr
Gender:Female
[This review was collected as part of a promotion.] gifted by dyson, it’s the perfect appliance to keep my house fresh and clean, specially having 4 fur babies, it’s easy to use and easy to store, it’s not heave or bulky, overall i think his is a great investment
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 15, 2026
Hi there, we are so glad you are enjoying your Dyson and that it’s making life with your babies easier. It’s great to know the design fits well in your home. If you ever need support or advice, feel free to connect with us either by chat or phone. Thank you for letting us know how well it’s working for you!
Written by a customer while visiting Dyson
Customer Rating
2
What’s the point?
on February 20, 2026
Posted by: Faye
Gender:Female
[This review was collected as part of a promotion.] complimentary from dyson This is my first dyson product and I’m not impressed. First of all I don’t understand the point of this product. It’s so much easier and faster to just clean your floors with a broom and Mop. The dirty water tank gets full soooo fast that constantly emptying it. The water tank also empties reasonably fast. Oh and everytime you take the dirty water tank out a little water spills out so that’s Annoying too. The device dosent get into cracks or corners so you end up having to sweep anyways! I also have a regular carpet shampooer that I use on hardwood floors and it works as well as the Dyson for a fraction of the price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 22, 2026
Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback as a first-time Dyson owner and understand how important ease, speed, and practicality are for your cleaning routine. We are grateful you highlighted where the machine fits, and where it falls short, for your home, as this helps us improve both our products and support. Your comments about the water tanks and cleaning corners are valuable insights that we will take on board. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson tools. Thank you again for your input; it matters to us, and we are always listening and working to deliver better solutions.
Written by a customer while visiting Dyson