Customer reviews from hp.com
HP - 61XL High-Yield Ink Cartridge - Black
Average customer rating
4.6
(3,244 Reviews)
Rating breakdown 3,244 reviews
5 Stars
2,660
4 Stars
270
3 Stars
105
2 Stars
47
1 Star
162
93%of customers recommend this product.
(
1,400 out of
1,506)
Customer Reviews for HP - 61XL High-Yield Ink Cartridge - Black
Posted by: Chicken Man
from hampton, ga
Verified Purchase:Yes
Every time I use the HP Cartridge they perform100% of my expectations. .
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MamaV
from Chicago,Il.
Verified Purchase:Yes
We use this in our printer and have never been disappointed. I love that you can get "XL" size which means not changing ink as often.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: joe smith
from Chicago, IL
Verified Purchase:Yes
I always use these cartridge they are the bet a little expensivebut I still use them.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Gram yo
from Texas
Verified Purchase:Yes
They last a long time and the print is great also easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Hon74
from Carmen, OK
Verified Purchase:Yes
I'm so glad that I purchased the XL high yield cartridge. It lasts much longer!
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Give up
Verified Purchase:Yes
I just ordered these cartridges last month and when I put them in I got the message they weren’t authentic. they only lasted a couple of weeks. I have ordered again and this time didn’t get. That message. Hopefully they last longer
Response from hp.comBy Mary, HP Care, June 22, 2018
Hi,
I'm very sorry that this happened to you. Perhaps we could have fixed them though.
Occasionally even a genuine HP cartridge will give you that message. It is usually a matter of some of the tape or other debris stuck onto the contacts of the cartridge.
There are some steps you can take shown in this online document that could help you get rid of the message: support.hp.com/document/c02244928
If nothing helps, you can check the warranty ends date (printed on the cartridge). If it has not passed, you can get a replacement from us. Just contact our product support team at 1-800-474-6836 Mon - Fri8 AM - 9 PM (ET)Sat - Sun8 AM - 9 PM (ET).
Mary
HP Care
hp.com/support
I'm very sorry that this happened to you. Perhaps we could have fixed them though.
Occasionally even a genuine HP cartridge will give you that message. It is usually a matter of some of the tape or other debris stuck onto the contacts of the cartridge.
There are some steps you can take shown in this online document that could help you get rid of the message: support.hp.com/document/c02244928
If nothing helps, you can check the warranty ends date (printed on the cartridge). If it has not passed, you can get a replacement from us. Just contact our product support team at 1-800-474-6836 Mon - Fri8 AM - 9 PM (ET)Sat - Sun8 AM - 9 PM (ET).
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: prekteacher
from hinesville, ga
Verified Purchase:Yes
I buy this cartridge consistently. it yields a lot of pages and love the convenience of overnight delivery
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jimwill72
from Texas
Verified Purchase:Yes
Used it on an RV trip with no problems. Good clear video. With an adapter, can view videos on TV.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com