Customer reviews from hp.com
HP - 61XL High-Yield Ink Cartridge - Black
Average customer rating
4.6
(3,244 Reviews)
Rating breakdown 3,244 reviews
5 Stars
2,660
4 Stars
270
3 Stars
105
2 Stars
47
1 Star
162
93%of customers recommend this product.
(
1,400 out of
1,506)
Customer Reviews for HP - 61XL High-Yield Ink Cartridge - Black
Posted by: COLLEEN MCKENNA
Verified Purchase:Yes
I have had my printer and used genuine HP printer ink for over 7 years. I strongly recommend their products.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Mildred Savannah
from Marshall, TX
Verified Purchase:Yes
This cartridge ran out way too early. That's why all printers should have the option of instant ink.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Amanda, HP Care, March 4, 2022
Hi there Mildred,
Running out of ink early can happen to anyone. There are tricks to make the cartridge last longer, such as turning off the printer. Print preview is another great trick, as it eliminates waste.
I believe all printers are eligible for instant ink, although you are using an older model. It’s a wonderful program. The instant ink program will definitely be an option when you eventually replace your printer.
Amanda
HP Care
www.hp.com/support/
Running out of ink early can happen to anyone. There are tricks to make the cartridge last longer, such as turning off the printer. Print preview is another great trick, as it eliminates waste.
I believe all printers are eligible for instant ink, although you are using an older model. It’s a wonderful program. The instant ink program will definitely be an option when you eventually replace your printer.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: M Ellis
Verified Purchase:Yes
It was very disappointing. I installed the new ink cartridge and immediately it said it needed to be replaced. I made sure it was seated correctly as well as I tried a couple of other things. I reinstalled the cartridge a couple of times but it kept saying the cartridge needed to be replaced.
I was on a tight deadline and this made me miss their deadline. I also lost the future contract for doing additional jobs for them.
I was on a tight deadline and this made me miss their deadline. I also lost the future contract for doing additional jobs for them.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Amanda, HP Care, March 4, 2022
Hello there,
Sudden printing issues are disappointing. Missing a deadline due to ink cartridge issues compounds this frustration. I am very sorry you lost business as a result of this situation.
Sometimes, new cartridges are not recognized by the printer. Restarting the printer before resetting the cartridge helps resolve this issue. Returning the cartridges is quite easy.
Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Sudden printing issues are disappointing. Missing a deadline due to ink cartridge issues compounds this frustration. I am very sorry you lost business as a result of this situation.
Sometimes, new cartridges are not recognized by the printer. Restarting the printer before resetting the cartridge helps resolve this issue. Returning the cartridges is quite easy.
Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Works fine, easy to install. Fast delivery of product.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DJTi
Verified Purchase:Yes
I am very satisfied with the quality of the ink and the ease of exchanging this cartridge.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from West Jefferson, NC
Verified Purchase:Yes
I only buy HP authentic ink. Cheap inks don't perform.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
This time I can rate it four stars. The time before I would rate it zero stars. My computer said the cartridge was not HP and needed to be changed immediately. When I changed it, problem went away. Wasted cartridge!
Written by a customer while visiting hp.com
Posted by: BS Ohio
from Ohio
Verified Purchase:Yes
Such an easy way to renew our printer supplies! And it includes a mailer to send back your spent cartridge for free.
I would recommend this to a friend!
Written by a customer while visiting hp.com