Customer reviews from hp.com
HP - 61XL High-Yield Ink Cartridge - Black
Average customer rating
4.6
(3,244 Reviews)
Rating breakdown 3,244 reviews
5 Stars
2,660
4 Stars
270
3 Stars
105
2 Stars
47
1 Star
162
93%of customers recommend this product.
(
1,400 out of
1,506)
Customer Reviews for HP - 61XL High-Yield Ink Cartridge - Black
Posted by: Gingerboo
from CT
Verified Purchase:Yes
This is a great product. The ink cartridge is so easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: polkashirl
from germantown,IL
Verified Purchase:Yes
did not get enough copies from the ink cartrige HP61XL black
Performance
1
Response from hp.comBy Amanda, HP Care, February 12, 2022
Hi,
This event is unfortunate. We want all of our customers to be impressed with our products and service. From your review, it's unclear how many copies were produced. Remember, all advertisements are an average. Page yield can vary, based on a variety of factors.
My main idea is for you to join the instant ink program. It replaces your cartridge before you finish the current one.
Here are some other general tips:
Avoid printing complex designs, photos, or text-heavy pages.
Keep your printer away from humid or dry environments.
Always turn off the printer if you can. It protects the cartridges from drying.
- Amanda
HP Care
http://hp.com/support/
This event is unfortunate. We want all of our customers to be impressed with our products and service. From your review, it's unclear how many copies were produced. Remember, all advertisements are an average. Page yield can vary, based on a variety of factors.
My main idea is for you to join the instant ink program. It replaces your cartridge before you finish the current one.
Here are some other general tips:
Avoid printing complex designs, photos, or text-heavy pages.
Keep your printer away from humid or dry environments.
Always turn off the printer if you can. It protects the cartridges from drying.
- Amanda
HP Care
http://hp.com/support/
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
New cartridge did not work in my printer or my friends printer.
Performance
1
Response from hp.comBy Amanda, HP Care, February 12, 2022
Hello Raymond,
Thank you for providing information about the incident. Subpar customer outcomes are regrettable. Assuming your friend shares the same printer model, it sounds like a specific issue with the cartridge.
Check that there is no tape or plastic left on the cartridge. Sometimes, these items prevent the cartridge from printing. Reset the printer and replug it in the energy source.
If those two actions do not yield a positive result, return or exchange the cartridge. The link to HP support is https://support.hp.com/us-en/contact-hp.
- Amanda
HP Care
http://hp.com/support/
Thank you for providing information about the incident. Subpar customer outcomes are regrettable. Assuming your friend shares the same printer model, it sounds like a specific issue with the cartridge.
Check that there is no tape or plastic left on the cartridge. Sometimes, these items prevent the cartridge from printing. Reset the printer and replug it in the energy source.
If those two actions do not yield a positive result, return or exchange the cartridge. The link to HP support is https://support.hp.com/us-en/contact-hp.
- Amanda
HP Care
http://hp.com/support/
Written by a customer while visiting hp.com
Posted by: Marcilio
Verified Purchase:Yes
Well, my Printer will not work with anything else, what I notice is that the Ink is getting more expensive every time ...
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JLD45
from New Jersey
Verified Purchase:Yes
Pages printed with original HP ink creates professional quality images.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: ravall
from Kingwood, TX
Verified Purchase:Yes
Great buy and great product. I'm sure it will last me for many pages to print.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Gargoyle 20
Verified Purchase:Yes
Good ink, very black! I can't think of anything else to say.
Written by a customer while visiting hp.com
Posted by: Pinchpound
from Florida
Verified Purchase:Yes
Wouldn't use anything other than HP authentic cartridges.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com