Customer reviews from hp.com
HP - 61XL High-Yield Ink Cartridge - Black
Average customer rating
4.6
(3,244 Reviews)
Rating breakdown 3,244 reviews
5 Stars
2,660
4 Stars
270
3 Stars
105
2 Stars
47
1 Star
162
93%of customers recommend this product.
(
1,400 out of
1,506)
Customer Reviews for HP - 61XL High-Yield Ink Cartridge - Black
Posted by: vonnieb
from Lancaster WI
Verified Purchase:Yes
THe only place I could find a cartridge for my printer at a good price.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: ralal
Verified Purchase:Yes
Great place to get what you are looking for in ink or toner
Written by a customer while visiting hp.com
Posted by: JeansJK
from Copperas Cove, Texas
Verified Purchase:Yes
I did purchase the black ink cartridge over a month ago and it’s working great!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LG1945
from Burson CA
Verified Purchase:Yes
I’ve had problems with my hp printer recognizing the ink cartridges. It keeps telling me I’m low on ink with a new cartridge.
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from hp.comBy Konrad, HP Care, December 3, 2021
Hi,
I was sorry to find that the cartridge didn’t work well. Whenever poor performance appears to be due to a defective cartridge you can look into contacting the store and discuss that with them.
The return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Konrad
HP Care
hp.com/support
I was sorry to find that the cartridge didn’t work well. Whenever poor performance appears to be due to a defective cartridge you can look into contacting the store and discuss that with them.
The return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Konrad
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5
Simple to install; works fine on my HP1000-J110
on November 29, 2021
Posted by: Anonymous
from Syracuse, New York
Verified Purchase:Yes
I've never used other brands of Ink on my HP, and never will. Genuine HP is the only way to be sure you will be satisfied with documents printed, and be sure of no damage can be anticipated to your HP printer..
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MrsA
from Houston, Texas
Verified Purchase:Yes
always use HP 61XL Ink Cartridge print is much clearer than using off brand.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: AnnHx
from Cumberland wi
Verified Purchase:Yes
I sent back a full cartridge that was defective, it registered full on my printer, but didn’t put out any ink.
Features
1
Response from hp.comBy Amanda, HP Care, December 15, 2021
Hello,
I read that you received a cartridge that didn’t print. A full cartridge that does not print is a disappointing outcome. There are a few reasons that the cartridge did not print.
1. Residue on the printhead. If so, clean the copper contacts.
2. Make sure the ink is properly seated in the printer.
3. If those do not work, disconnect the printer and plug it back in.
We also offer returns and exchanges at store.hp.com/us/en/cv/returnsandexchanges.
-Amanda
HP Care
hp.com/support
I read that you received a cartridge that didn’t print. A full cartridge that does not print is a disappointing outcome. There are a few reasons that the cartridge did not print.
1. Residue on the printhead. If so, clean the copper contacts.
2. Make sure the ink is properly seated in the printer.
3. If those do not work, disconnect the printer and plug it back in.
We also offer returns and exchanges at store.hp.com/us/en/cv/returnsandexchanges.
-Amanda
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
3
Like product but not sure its a XL size it claims.
on December 7, 2021
Posted by: Minirosea
from Fishkill, NY
Verified Purchase:Yes
Delivery was fast, but it seems the cartridge was not XL was a small cartridge. Kept it for I was out of ink, but in the future might just consider buying at the store.
No, I would not recommend this to a friend.
Features
3
Performance
5
Written by a customer while visiting hp.com