Customer reviews from hp.com
HP - 61XL High-Yield Ink Cartridge - Black
Average customer rating
4.6
(3,244 Reviews)
Rating breakdown 3,244 reviews
5 Stars
2,660
4 Stars
270
3 Stars
105
2 Stars
47
1 Star
162
93%of customers recommend this product.
(
1,400 out of
1,506)
Customer Reviews for HP - 61XL High-Yield Ink Cartridge - Black
Customer Rating
1
Printer Cartridge great, but getting help stinks
on July 23, 2021
Posted by: ssssss
from Alabama
Verified Purchase:Yes
Like I put in the title, I really like the printer I have and HP cartridges work great, but I can't log on nor can I get any help. Right down to the left in this window it says, "please chose our Live Assistance Option" if you want help.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: DesertCarol
Verified Purchase:Yes
Genuine HP ink delivered quickly - what more could we ask for?
Written by a customer while visiting hp.com
Posted by: Vonrex
Verified Purchase:Yes
For it being a new brand name cartridge, I have to use the increase darkness control to get a good copy.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Barnaby
from Grand Rapids, MI
Verified Purchase:Yes
The cartridge did not work at all. I had to dump it and buy a new one SOMEWHERE ELSE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary Chris, HP Care, August 16, 2021
Hi Barnaby,
I am sorry that the cartridge didn’t work for you. That sounds irritating.
You have the option to see about returning it to us. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that the cartridge didn’t work for you. That sounds irritating.
You have the option to see about returning it to us. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: RegencyFan
from Greater Chicago
Verified Purchase:Yes
You can always count on an HP ink to deliver true black to the very end, with no bleeding or fading.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: messmkr44
from North Fork, CA
Verified Purchase:Yes
I ordered 2 ink cartridges so I would have a back up as I always seem to run out of ink at night or on weekends, and was glad I did for a change. Always work right after installation without any problems with printing or installing.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BWO0726
from Berkeley CA
Verified Purchase:Yes
Ink cartridges are a rip-off and wasteful and some day I want to get a printer with the refillable well
No, I would not recommend this to a friend.
Performance
5
Written by a customer while visiting hp.com
Posted by: WinterGrace
from SD
Verified Purchase:Yes
It's great to get the hands-free ink at such a low price.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com