Customer reviews from hp.com
HP - 61XL High-Yield Ink Cartridge - Black
Average customer rating
4.6
(3,244 Reviews)
Rating breakdown 3,244 reviews
5 Stars
2,660
4 Stars
270
3 Stars
105
2 Stars
47
1 Star
162
93%of customers recommend this product.
(
1,400 out of
1,506)
Customer Reviews for HP - 61XL High-Yield Ink Cartridge - Black
Posted by: makmlost
from Alvin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Something seems off with the ink cartridges. I have purchased both that normal ink cartridges and the XL versions. They both seem to not last as long as they used to. I used to be able to use them way beyond the “ink low warning”. Now they seem to almost occur at the same time. i.e. I get the warning and can almost instantly not print. I have been happily using HP products for years. Something has changed!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Response from hp.comBy Mary, HP Care, March 2, 2021
Hello,
My apologies for this happening to you. That is unfortunate.
I'm not aware of any changes to the cartridges. Actually it is the printer that gives you the warning message so perhaps the printer sensor is not working the same as it did before.
If it appears that poor performance of a cartridge is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
My apologies for this happening to you. That is unfortunate.
I'm not aware of any changes to the cartridges. Actually it is the printer that gives you the warning message so perhaps the printer sensor is not working the same as it did before.
If it appears that poor performance of a cartridge is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5
Easy to install ! Works well without jams, etc.
on February 23, 2021
Posted by: PYJR
from Bristol, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a cartridge jump into my computer at the last minute which was not a HP cartridge,
and I was not happy this was done, and I had troubles. WILL NOT do that again !
and I was not happy this was done, and I had troubles. WILL NOT do that again !
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Grank
from Orlando, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was just ordering HP Printer Ink but my order came exactly when expected. I got the correct printer cartridge and most important they included a return envelope for the old cartridge with prepaid postage. Way to go HP! I will continue to order directly from your website.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Donna26
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ink last a really long time and arrives very quickly!
Written by a customer while visiting hp.com
Posted by: Curtricia
Verified Purchase:Yes
[This review was collected as part of a promotion.] The package came in a timely manner and it was exactly what I needed. I'm super excited to use it for whatever I need to print
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: SAJR
from La Crosse KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I keep these in hand, ready for or when I need them
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: myink61
from mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] working good so far and fits my printer prefect like always
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Joe71
from Nevada
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so nice to be able to continue to find ink cartridges for my older printer that still does everything I need it to do. I appreciate not being "abandoned. "
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com