Customer reviews from hp.com
HP - 61XL High-Yield Ink Cartridge - Black
Average customer rating
4.6
(3,244 Reviews)
Rating breakdown 3,244 reviews
5 Stars
2,660
4 Stars
270
3 Stars
105
2 Stars
47
1 Star
162
93%of customers recommend this product.
(
1,400 out of
1,506)
Customer Reviews for HP - 61XL High-Yield Ink Cartridge - Black
Posted by: Jimbostemaki
from Maryland
Verified Purchase:Yes
Good Ink, but price and availability have made me prefer other printers.
No, I would not recommend this to a friend.
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: GMA08
from Black Hills SD
Verified Purchase:Yes
I am convinced that the only ink to use in an HP printer is genuine HP ink. My printer has run just fine for years. Love the XL cartridges b/c extra value.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Thelevys
from Boston, Ma
Verified Purchase:Yes
I have really found not much difference in the XL ink cartridges. It’s extremely frustrating at how often i need to stop and change cartridges!
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Mary, HP Care, July 22, 2020
Hi,
I'm sorry that you didn't have a good experience with the cartridges you were sent. It is no wonder that you are frustrated.
Ink usage of the cartridge will determine how long it lasts in your printer (unless it was damaged or defective). High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry.
Here are some things that might help lower your ink usage:
- Make use of the printer's draft mode whenever possible, to help stretch out black, and colored ink
- Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com
If it appears that poor performance is due to a defect, please return them. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry that you didn't have a good experience with the cartridges you were sent. It is no wonder that you are frustrated.
Ink usage of the cartridge will determine how long it lasts in your printer (unless it was damaged or defective). High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry.
Here are some things that might help lower your ink usage:
- Make use of the printer's draft mode whenever possible, to help stretch out black, and colored ink
- Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com
If it appears that poor performance is due to a defect, please return them. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Golfer Old
from Florida
Verified Purchase:Yes
Hp products are very reliable and I tend to go back to an HP product when making a new purchase.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Boo37
from So. California
Verified Purchase:Yes
I haven't used the printer inks in this order of black and multicolor ink, however I've always been pleased with the ease of ordering, the price, quality and quick delivery. It is HP and you can't go wrong. A recycle bag is also enclosed which makes recycling old cartridges easy.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Inkman2
from FL
Verified Purchase:Yes
The ink is grossly over-priced for a money grab on the consumer.
No, I would not recommend this to a friend.
Features
2
Performance
1
Written by a customer while visiting hp.com
Posted by: Jaxxxxxx
from Minneapolis, MN
Verified Purchase:Yes
Perfectly satisfied with new ink cartridge. Easy to order with quick delivery.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: crewman 7
from Pennsylvania
Verified Purchase:Yes
It took quite a while to be delivered. The price is exorbitant!!
Features
4
Performance
4
Written by a customer while visiting hp.com