I recently bought a pack of ink from you. I turned in 6 used up cartridges. But I only go through them about once every four or five months. You always send me a coupon for credit on my next purchase The sad part is it has such a short expiration date that the coupon has expired before I need a new cartridge I am retired and don't work from home. It would be nice if you reconised that and for home use you put a long exporation date on the coupon instead of just a month.
Hi there Virginia I read you had trouble with your black ink cartridge. We see you are frustrated and would like to help. Is the cartridge dry? Leaking? Producing spotty print quality? All of these scenarios have different solutions. The best bet is for you to reach out to our support team at www.support.hp.com/us-en/contact-hp/. Let's fix this problem for you. Amanda HP Care www.hp.com/support/