My printer was acting up saying the printer cartridges would not align so I thought new ones might alleviate the problem. Sure enough replacing them with factory approved toner cartridges from Staples did the trick.
Although the color comes out clear I find that the cartridges are VERY pricey.. Wish I had a second choice in this matter. I’m a senior and coming close to not using the printer much as to conserve the inks longer.