Customer reviews from hp.com
HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,179
4 Stars
116
3 Stars
49
2 Stars
22
1 Star
85
93%of customers recommend this product.
(
574 out of
615)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Posted by: RLeeJ
from Utah
Verified Purchase:Yes
The ink is fine. The cartridge is arguing with the printer. The message shows that the cartridge needs to be replaced, every time I try to print. I have to turn it off and back on to get it to print.
I would recommend this to a friend!
Value
4
Written by a customer while visiting hp.com
Posted by: Idonknow
Verified Purchase:Yes
Great product
Written by a customer while visiting hp.com
Posted by: Yorker
Verified Purchase:Yes
Economical and goes a long way with quality printing
Written by a customer while visiting hp.com
Posted by: EDDS
from California
Verified Purchase:Yes
Excellent Product, Speedy Service.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Bevann
Verified Purchase:Yes
Just received the cartridge and haven’t put it in yet however, I only use the quality HP brand ink. Service is great a very fast delivery.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Mb22
Verified Purchase:Yes
Very easy to work with. Fast delivery!!
Written by a customer while visiting hp.com
Posted by: Alxlo
from Bothell WA
Verified Purchase:Yes
Cartridge doesn't work. Get a constant incompatible cartridge error.
No, I would not recommend this to a friend.
Quality
1
Response from hp.comBy Amanda , HP Care, January 31, 2023
Hello there,
Thank you for the feedback that you are getting an incompatible cartridge error. That piece of information gives me valuable insight. First, check the cartridge number against your printer model online. Ensure they match. If it does match, navigate to your printer settings and revert to the most recent software update. I'm sorry you had this experience.
Amanda
HP Care
www.hp.com/support/
Thank you for the feedback that you are getting an incompatible cartridge error. That piece of information gives me valuable insight. First, check the cartridge number against your printer model online. Ensure they match. If it does match, navigate to your printer settings and revert to the most recent software update. I'm sorry you had this experience.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: D March
Verified Purchase:Yes
Did not work in my printer, this is the second batch of hp ink cartridges.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, January 25, 2023
Hello,
You had several cartridges that didn't work. What a disappointing outcome! Contacting our support team is a great idea for you. The team can be reached at www.support.hp.com/us-en/contact-hp/. The other suggestion is to get a return. Returns at HP are available at www.hp.com/us-en/shop/cv/returnsandexchanges. I hope we can help you sort this situation out.
Amanda
HP Care
www.hp.com/support/
You had several cartridges that didn't work. What a disappointing outcome! Contacting our support team is a great idea for you. The team can be reached at www.support.hp.com/us-en/contact-hp/. The other suggestion is to get a return. Returns at HP are available at www.hp.com/us-en/shop/cv/returnsandexchanges. I hope we can help you sort this situation out.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com