Customer reviews from hp.com
HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Average customer rating
4.6
(1,444 Reviews)
Rating breakdown 1,444 reviews
5 Stars
1,173
4 Stars
116
3 Stars
48
2 Stars
22
1 Star
85
93%of customers recommend this product.
(
574 out of
615)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Customer Rating
2
Sometimes display says not legitimate HP cartridge
on November 20, 2018
Posted by: Cjbo
from New York
Verified Purchase:Yes
Alignment uses too much ink. Cartridge occasionally comes up as not a legitimate HP cartridge.
No, I would not recommend this to a friend.
Features
2
Performance
1
Response from hp.comBy Mary, HP Care, November 21, 2018
Hello,
I am sorry that the display is showing an error message sometimes. I hope you find that it works well for you otherwise!
If the printer and the cartridge do not have a good connection, you will occasionally get an error. You can take the cartridge out and make sure that the copper contacts on the cartridge and inside the printer are clear of any tape residue or fingerprints (wipe with lint-free material, if they seem to need it).
Then, you can reinsert it, being careful to make sure it is firmly seated in its slot. If that doesn't help, you can do a power reset (unplug while it is turned on, wait a bit and then plug back in).
If it is not working correctly, you can contact us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that the display is showing an error message sometimes. I hope you find that it works well for you otherwise!
If the printer and the cartridge do not have a good connection, you will occasionally get an error. You can take the cartridge out and make sure that the copper contacts on the cartridge and inside the printer are clear of any tape residue or fingerprints (wipe with lint-free material, if they seem to need it).
Then, you can reinsert it, being careful to make sure it is firmly seated in its slot. If that doesn't help, you can do a power reset (unplug while it is turned on, wait a bit and then plug back in).
If it is not working correctly, you can contact us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: mikey f
from fl
Verified Purchase:Yes
my computer told me I need a new black cartridge so that my printer would continue printing well I got one and printer still not printing!
I would recommend this to a friend!
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, December 12, 2018
Hi,
I'm sorry to hear that you are having trouble printing even with a new black cartridge. Hopefully, we can help the situation.
It sounds like there might be a problem with the printer itself. Please consider contacting us for help. You can use a contact method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm sorry to hear that you are having trouble printing even with a new black cartridge. Hopefully, we can help the situation.
It sounds like there might be a problem with the printer itself. Please consider contacting us for help. You can use a contact method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Lori17
from Cycle
Verified Purchase:Yes
Honestly, when i ran off my first three copies it was stating ink dried. Got a little nervous, but after a couple of copies seems okay. Watching that it does not dry up quickly.
No, I would not recommend this to a friend.
Features
3
Performance
4
Written by a customer while visiting hp.com
Posted by: Dee60
from Palacios,Texas
Verified Purchase:Yes
I bought my ink 2 months ago and I happy with it.
Cons: Smoother Mouse Pad
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JB1111
from Nappanee Indiana
Verified Purchase:Yes
I like using factory replacements. I have never had any issues with them.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Booboo2
Verified Purchase:Yes
product is as expected and two (2) business days was right on target!
Cons: Smoother Mouse Pad
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: brendi
from South Mills, NC
Verified Purchase:Yes
Ordered this online and am so glad I did, the colors are so much brighter than the cartridges than I buy locally.
Cons: Smoother Mouse Pad
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ink61
from AK
Verified Purchase:Yes
This product produces good quality color to pics thst I print.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com