Customer reviews from hp.com
HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Average customer rating
4.6
(1,454 Reviews)
Rating breakdown 1,454 reviews
5 Stars
1,181
4 Stars
116
3 Stars
49
2 Stars
22
1 Star
86
93%of customers recommend this product.
(
575 out of
616)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Tri-Color
Posted by: Alxlo
from Bothell WA
Verified Purchase:Yes
Cartridge doesn't work. Get a constant incompatible cartridge error.
No, I would not recommend this to a friend.
Quality
1
Response from hp.comBy Amanda , HP Care, January 31, 2023
Hello there,
Thank you for the feedback that you are getting an incompatible cartridge error. That piece of information gives me valuable insight. First, check the cartridge number against your printer model online. Ensure they match. If it does match, navigate to your printer settings and revert to the most recent software update. I'm sorry you had this experience.
Amanda
HP Care
www.hp.com/support/
Thank you for the feedback that you are getting an incompatible cartridge error. That piece of information gives me valuable insight. First, check the cartridge number against your printer model online. Ensure they match. If it does match, navigate to your printer settings and revert to the most recent software update. I'm sorry you had this experience.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: D March
Verified Purchase:Yes
Did not work in my printer, this is the second batch of hp ink cartridges.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, January 25, 2023
Hello,
You had several cartridges that didn't work. What a disappointing outcome! Contacting our support team is a great idea for you. The team can be reached at www.support.hp.com/us-en/contact-hp/. The other suggestion is to get a return. Returns at HP are available at www.hp.com/us-en/shop/cv/returnsandexchanges. I hope we can help you sort this situation out.
Amanda
HP Care
www.hp.com/support/
You had several cartridges that didn't work. What a disappointing outcome! Contacting our support team is a great idea for you. The team can be reached at www.support.hp.com/us-en/contact-hp/. The other suggestion is to get a return. Returns at HP are available at www.hp.com/us-en/shop/cv/returnsandexchanges. I hope we can help you sort this situation out.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: LFB in Pa
from south central Pa
Verified Purchase:Yes
Excellent product, better than after market clones.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: daguy
Verified Purchase:Yes
works well
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
Old school Printer - HP still is packing ink - well played!
on December 24, 2022
Posted by: Mark with a k
Verified Purchase:Yes
easy as pie for me
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
I had to buy ink cartridges for my copier scanner, so I can make copies of documents for my lease.
on December 23, 2022
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
I had to buy ink
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: butch826
Verified Purchase:Yes
HP 61 Tricolor Ink Cartridge, very reliable
Written by a customer while visiting hp.com
Posted by: WBegley
from Texas
Verified Purchase:Yes
The color is bright and clear.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com